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dublbutted

crash when importing photo from iPad photos.

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hi folks :)

has anyone had this bug happen?

when importing a photo from photos the app crashes and restarts ,it is happening all the time 

its really starting to piss me off.

what can I do?

it happens on both the iPad Pro 12.9 and the iPad Pro 9.7

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The app is very buggy. This happens on my ipad pro as well. In addition....DO NOT try and watch any of the tutorial videos. That results in the "black screen of death" and the app will close.

 

I'm afraid we have wasted $20 of our hard earned money. What's the point of buying an app to work on photos if the app won't allow you to import any photos??

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Hi dublbutted

 

Is it a particular image or image type that is causing the crash to occur? I'm able to import from Photos without any crashes so if you are able to provide any sample images which show the problem this may help me in recreating the issue

 

Cheers


Serif Europe Ltd - Check the latest news at www.affinity.serif.com

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hi chris  :)

thanks for replying ,I have a lot of pics in photos and it seems to be when am scrolling fast to get to the other end of my photos library it happens on a pretty consistent bases.

I will try and film it for you.

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I made a post in this thread about the app crashing when I was choosing a photo to place in my project. It just happened again. It's ridiculous. Every time it has happened when I'm scrolling through my photos on my iPad Pro. The app closes and that's that. Please fix this!!!!!

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Hi everyone,

 

We have managed to reproduce a crash by scrolling through the Photos album from 'Import From Photos' in Affinity. Could everyone confirm if they think that it is due to the scrolling and not necessarily opening an image as MEB has asked?

We got the crash with a mere 350 images in the album. In the video that dublbutted uploaded, it looks like there are close to 6,000 images and the crash appears to be more common the more images you have.

 

Cheers :)

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hi meb

yes the crash happens when scrolling through the photos as you can see in the video I posted earlier .

I have around 30 gigs of pics on my iPad 

I can get the same crash on both my iPad pro's 12 and 9 inch

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Yes, it crashes when scrolling through the photos on the iPad. I've found if I go very, very slowly it doesn't happen as much but it will still occasionally crash when I'm just creeping along. Other times the app will just close for no apparent reason. I've wondered if a particular photo import makes it crash but I'm able to place it later.

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