lsa Posted May 30, 2017 Share Posted May 30, 2017 Hi. We bought and installed Affinity Designer from the Mac App Store. Whenever we try to Export a file from Affinity Designer (1.5.5), the program immediately crashes with the "Affinity Designer Quit Unexpectedly" message. We are using OS Sierra 10.12.5 (the most recent). We look at this post, but the dropbox file is not available anymore. We really need to be able to export. regards Julie LSA Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted May 31, 2017 Staff Share Posted May 31, 2017 Hi Julie and Welcome to the Affinity forums, Does this happen with every image you try to export? I've created a Dropbox link so you can upload your .afdesign file or image that is crashing when you are exporting and i will see if i get the same crash and what the issue could be. Quote Link to comment Share on other sites More sharing options...
lsa Posted June 2, 2017 Author Share Posted June 2, 2017 Yes this happen on every export we try, every file type. You will find our afdesign file in your Dropbox. thx Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted June 2, 2017 Staff Share Posted June 2, 2017 Hi Isa, Thanks for the file. I've just exported it without issue to JPG and PDF. I was missing a couple of the fonts but no other problems with the export, i've attached the JPG i was able to create. Where abouts are you trying to export to on the Mac. I'd suggest doing a test export to say the Desktop and see if it completes. Quote Link to comment Share on other sites More sharing options...
lsa Posted June 9, 2017 Author Share Posted June 9, 2017 Sorry for the delay. We are stuck with the same problem, quit every times we access the export menu. I find this post in this forum who could help us! Is it something possible to test? https://forum.affinity.serif.com/index.php?/topic/39269-affinity-designer-quit-unexpectedly/&p=198207 Quote Link to comment Share on other sites More sharing options...
lsa Posted June 13, 2017 Author Share Posted June 13, 2017 Hi, we have the copy of the error script when Affinity quit. In sequence: We open the file. We choose from the file menu - Export The Export window tries to display... and the application quit inexpectedly. The Export widow does not show completely. Can we send you the text file? Quote Link to comment Share on other sites More sharing options...
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