mur_phy Posted May 29, 2017 Share Posted May 29, 2017 I get a message to update to 1.5.2.69 and have downloaded the .exe of 281 MB but having tried to run the executable have had no success. First tried the simple double click but the rotating circle went on and on and on. Rebooted the system. Tried to use "run as administrator" and after accepting the UAC warning for W 10 Pro ZERO occurs. Tried again to use the double click and after UAC the result is the same -- simply a blank background screen which is visible normally. Have tried a new d/l also and run as admin. Same result after approving UAC. Not sure what the issue may be but wonder if someone from AP can communicate directly with a solution. I have installed hundreds of programs over the past 21 1/2 years of computing experience and this is a first. TIA Quote Link to comment Share on other sites More sharing options...
toltec Posted May 29, 2017 Share Posted May 29, 2017 Funny, someone else had this a few days back, not sure what the resolution was. Do you have anti-virus software that could be stopping it. Bitdefender will due to it's Ransomware module but other AV software will too, sometimes. here we are https://forum.affinity.serif.com/index.php?/topic/40597-installation-in-windows-10-not-working/?hl=installation Quote Windows PCs. Photo and Designer, latest non-beta versions. Link to comment Share on other sites More sharing options...
mur_phy Posted May 30, 2017 Author Share Posted May 30, 2017 thanks for the info but turning off BD did not change things but this time trying two ways, neither brought up the UAC. Will turn off BD in startup this time and reboot and report the result. Quote Link to comment Share on other sites More sharing options...
mur_phy Posted May 30, 2017 Author Share Posted May 30, 2017 No Joy!! Interestingly, in neither W10 startup in Task Manager nor in C Cleaner Startup is BD available which seems unusual but even when using End Task (another way to disable BD) while UAC activates, nothing further occurs. Quote Link to comment Share on other sites More sharing options...
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