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cdaerr

Document not shown 1:1 (original size)

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Version: 1.5.1

Windows 10

Monitor: 150dpi (Hi DPI)

Scaling: 150%

 

1. Create new Document A5 (see Skalierung_Neues Dokument.jpg)

2. Set Zoom to 100%. => 5cm on ruler are 10cm in real (see Skalierung_100%.jpg)

3. Set Zoom to "Tatsächliche Größe" Shortcut Strg+8. => 9cm on ruler are 10cm in real (Skalierung_Tatsächliche Größe Strg+8.jpg)

 

My suggestion ist that one of the Zoom configurations lead to a view with original size (1:1) on the monitor.

 

post-58067-0-84633000-1493926823_thumb.jpg

post-58067-0-58536900-1493926906_thumb.jpg

post-58067-0-85789400-1493926929_thumb.jpg

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Hi cdaerr

 

100% Zoom is not the same as showing the actual full dimensions of a document as it is relative to the monitor you are using. The Actual size opion is what displays the document at the real world physical size independent of the monitor used. Comparing the sizes of A5 and A4 at actual size with a real piece of paper seems to be the same for me

 

cheers


Serif Europe Ltd - Check the latest news at www.affinity.serif.com

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Hello Chris,

 

OK acutal size should show real size. But it does not. The document on screen is bigger than in reality. About 10% in this case. The ruler should demonstrate the difference exactly. Of course, the first try was putting an A5 paper on it.

 

I think the problem is the monitor resolution of 150ppi. Is there any way to configure the monitor resolution?

 

Kind regards

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Hello,

 

two weeks without reaction. Is this the way new costumers are treated?

 

Today I installed the latest version (1.5.2.69) and I have got the same Problem.

1. Create A5 Document.

2. Change scaling to "Tatsächliche Größe" (Strg + 8).

3. Scaling is changed to 55,8%.

4. The document on the screen is shown 10% to large (See attached photo).

5. Changing scale to 50% (Strg + -), the scaling is nearly perfect. The difference is below 1%. It is only a little big larger on the screen.

 

My Computer:

Windows 10 Prof.

HiDPI Screen with 150ppi and 4096 X 2160

Windows scaling: 150%

 

Changing Windows Scaling or resolution didn't solve the problem

 

Kind regards

 

post-58067-0-21433000-1495466683_thumb.jpg

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Hello,

 

in Log.txt I found the following line:

Setting screen DPI to 111.68910359635 (scale = 1.5)

 

Find complete Log.txt attached to the Post.

 

One time I searched in Log.txt, I found the following line:

 

 

If you need more information, ask.

 

 

Kind regards

Log.txt

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Hi cdaerr

 

I;m still unable to reproduce this on my system at 150% scaling. What is curious form your log file is the random dpi your monitor has set. At 150% or (1.5 scaling) it should be 144 not 111.69. If you are able to set your monitor back to 96dpi @100% then scale from there it may solve the issue

 

We have identified another issue with windows scaling and the new build so we shall continue looking into this to see if there is any relation

 

Cheers


Serif Europe Ltd - Check the latest news at www.affinity.serif.com

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Hello Chris,

 

thanks for the reply. I made some further tests with 100% scaling on the 150dpi screen (LG 31MU97). Then I get 167 dpi, wich is 111.689 * 1,5. The document is also not shown in original size.

 

LG 31MU97 with 100% Scaling:

Setting screen DPI to 167.533655394525 (scale = 1.0)

 

LG 31MU97 with 150% Scaling:

Setting screen DPI to 111.68910359635 (scale = 1.5)

 

 

After that I made some tests on my other computer. A Microsoft Surface Book with 267 dpi. There I have no problem with scaling. The document is shown in original size. The DPI of 267 is correct. This is the physical resolution of the display.

 

Surface Book with 100% Scaling:

Setting screen DPI to 267.368421052632 (scale = 1.0)

 

Surface Book with 200% Scaling:

Setting screen DPI to 133.684210526316 (scale = 2.0)

 

Surface Book with 225% Scaling:

Setting screen DPI to 118.830409356725 (scale = 2.25)

 

 

Find the complete log files attached to the post.

 

 

From other programs like Gimp and Scribus, I'm used to configure the resolution manually.

 

 

Kind regards

 

Log_LG_31MU97_100%.txt

Log_LG_31MU97_150%.txt

Log_Surface_100%.txt

Log_Surface_200%.txt

Log_Surface_225%.txt

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