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Dave Quail

Affinity Photo Beta expired

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Hi Miguel,

please don't take my cynical comment personally, since I'm aware that it's not your fault when things go wrong on this level. As you can see the crash happened with the "so called" stable version (not the beta, since obviously no beta is running any more). Oh, I have to correct myself! Serif nerver called it "stable" ... it is called "Retail" :-) ... Regrettfully there was no recovery version of my document available so I had to start from scratch ... Thank god I seriously increased the frequency of saving files and making backups since I'm working with AP/AD ;-)

PS: looks like there's no bank holiday for you in Protugal ;-)

Cheers, Timo


iCore i7-3770, 3.50GHz, 32GB RAM, SSD, NVIDIA GeForce GTX 570, Windows 7 Enterprise 64Bit, SP 1 - AP and AD latest final & beta
http://www.timobierbaum.com

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if you set your system time/ data to someday in the past

Chances are the beta will work again

 

At least that was true of the mac versions

 

Cheers


 

 

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Don't think so, I've had to put one of my projects on hold for the last 2 days as it needed to use fixes that were in the latest beta(s).

 

Serif has dropped the ball on this one, hopefully they will take note and not let this situation arise again.

 

Seriously not happy about this.

 

Carl, on every beta post this is the first sentence:

 

 

 

As this is a beta release, it is considered to be not suitable for production use. This means that you should not attempt to use it for commercial purposes or for any other activity that you may be adversely affected by the application failing.

 

There will be a new beta available soon. Hopefully today. One was scheduled to be released last week, but due to a bug, we couldn't release it.

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Carl, on every beta post this is the first sentence:

 

 

As this is a beta release, it is considered to be not suitable for production use. This means that you should not attempt to use it for commercial purposes or for any other activity that you may be adversely affected by the application failing.

 

 

The second sentence needs the second "you" removed. It should say "... or for any other activity that may be adversely affected by the application failing." Alternatively, if you really want to say that the user rather than the activity may be adversely affected, try rewording it to "... or for any other activity that may adversely affect you if the application fails." soapbox.gif


Alfred online2long.gif
Affinity Designer 1.6.4.104 • Affinity Photo 1.6.4.104 • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.6.8.77 • Affinity Designer for iPad 1.6.1.40 • iOS 11.4.1 (iPad Air 2)

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Hmmm, this all implies, that the retail version is suitable for production use ... ;-) ... and it brings me to the question if Serif makes a difference between a full unrecoverable crash of a beta version or a full unrecoverable crash of the final release. But I guess that I'm on the safe side here since I stricly(!) let my documents for production purpose crash with the retail version :-)


iCore i7-3770, 3.50GHz, 32GB RAM, SSD, NVIDIA GeForce GTX 570, Windows 7 Enterprise 64Bit, SP 1 - AP and AD latest final & beta
http://www.timobierbaum.com

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@Serif

 

The bottom line is that the latest beta was considerably more stable and usable than the officially released version.
 
"As this is a beta release, it is considered to be not suitable for production use. This means that you should not attempt to use it for commercial purposes or for any other activity that you may be adversely affected by the application failing."
 
It did not fail me, it was working fine, you effectively crippled it, without apparently any thought of what problems this may create
 
I am not here just to beta test your software releases  - although I will report bugs and help others when I can.
 
I need to use your software for my work and I don't think my work and livelihood should have been affected due to bad planning on your part or a total disregard of "your" beta testers
 
Every single piece of software I use or have ever used has bugs in it but if it can still do those jobs that I need it to do then it's still a valuable piece of software for me.
 
The latest beta release did not crash on me, it was working perfectly for the project I needed it for. 
 
To effectively withdraw it without providing any sort of replacement was a serious lack of judgement.
 
Fortunately I work on multiple projects at the same time so I am not sitting here anxiously waiting for you to get another beta released.  Or else I would be a hell of a lot more angrier than I am at the moment
 
You need to seriously rethink how you handle beta releases, either supply a new release before the old one expires, or re-release the same beta with an extended life so people can carry on using it if they want to.
 
Catch all phrases such as ...
 
"As this is a beta release, it is considered to be not suitable for production use. This means that you should not attempt to use it for commercial purposes or for any other activity that you may be adversely affected by the application failing."
 
Should not be taken as a get out clause for you to do whatever you want.
 
If you want your beta releases thoroughly tested then what better way is there than to have them used in a production environment but if you want that sort of commitment from your users you need to show the same sort of commitment to them and not leave them stranded due to your own failings to properly manage the timings of your beta releases or to properly understand how your user base works. Especially those users that choose to participate in testing your beta releases.

 

Time for a cup of tea

 

Camomile & Valium flavour should do the trick

 

 


Due to the ongoing Brexit negotiations, punctuation, spelling and grammar will be used sparingly until further notice.

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Why latest beta .63 wouldn't become the new "official release" while waiting for a new beta, I didn't have any problem with it. This way, we could keep working for one, and we would have all our imported brushes, styles and other "imports". I can't work with the .54 release as it shuts down by itself all of a sudden and I loose all my work... and then.. my blood pressure goes up.....

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Why latest beta .63 wouldn't become the new "official release" while waiting for a new beta, I didn't have any problem with it. This way, we could keep working for one, and we would have all our imported brushes, styles and other "imports". I can't work with the .54 release as it shuts down by itself all of a sudden and I loose all my work... and then.. my blood pressure goes up.....

The 54 release is more buggy than the 63 beta

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... and then.. my blood pressure goes up.....

 

Carl has already provided the answer to that! ;)

 

Time for a cup of tea

 

Camomile & Valium flavour should do the trick


Alfred online2long.gif
Affinity Designer 1.6.4.104 • Affinity Photo 1.6.4.104 • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.6.8.77 • Affinity Designer for iPad 1.6.1.40 • iOS 11.4.1 (iPad Air 2)

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