Dave Quail Posted April 30, 2017 Share Posted April 30, 2017 Hi Guys, Started up this morning, and I get the message that my Customer Beta has expired, and then I am taken directly here to the Beta forum. Did a lot of work in AP yesterday without this problem. I do own a registered copy of the program. Please advise, as I would like to continue with my work. Do I have to go back to the last full release? Thanks! AbapocaEcosy and AErrorbify 2 Asus ROG Strix G17 Notebook: AMD Ryzen 7 5800H 3.80 GHz with Radeon Vega Graphics | 32GB DDR4 3200mHz RAM Nvidia GeForce RTX 3060 Ti 8GB Gfx | 2x 2TB SSD NVMe PCIe M.2 3x4 | Windows 11 Version 22H2 Build 22623.870 Link to comment Share on other sites More sharing options...
myclay Posted April 30, 2017 Share Posted April 30, 2017 for the time being yes, using the full release is the only option. Sketchbook (with Affinity Suite usage) | timurariman.com | gumroad.com/myclayWindows 11 Pro - 22H2 | Ryzen 5800X3D | RTX 3090 - 24GB | 128GB | Main SSD with 1TB | SSD 4TB | PCIe SSD 256GB (configured as Scratch disk) | Link to comment Share on other sites More sharing options...
Dave Quail Posted April 30, 2017 Author Share Posted April 30, 2017 Thank you. Is there a new Beta due soon then? Asus ROG Strix G17 Notebook: AMD Ryzen 7 5800H 3.80 GHz with Radeon Vega Graphics | 32GB DDR4 3200mHz RAM Nvidia GeForce RTX 3060 Ti 8GB Gfx | 2x 2TB SSD NVMe PCIe M.2 3x4 | Windows 11 Version 22H2 Build 22623.870 Link to comment Share on other sites More sharing options...
ms.fuentecilla Posted April 30, 2017 Share Posted April 30, 2017 Same problem. Have now tried 4 times to install. Posted the problem elsewhere too with an unsatisfactory reply. Link to comment Share on other sites More sharing options...
Staff MEB Posted April 30, 2017 Staff Share Posted April 30, 2017 Hi Dave Quail, ms.fuentecilla, Yes, there will be a new beta out soon for Windows. A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
Dave Quail Posted April 30, 2017 Author Share Posted April 30, 2017 Thanks MEB, appreciated! Asus ROG Strix G17 Notebook: AMD Ryzen 7 5800H 3.80 GHz with Radeon Vega Graphics | 32GB DDR4 3200mHz RAM Nvidia GeForce RTX 3060 Ti 8GB Gfx | 2x 2TB SSD NVMe PCIe M.2 3x4 | Windows 11 Version 22H2 Build 22623.870 Link to comment Share on other sites More sharing options...
fergbu Posted April 30, 2017 Share Posted April 30, 2017 Same problem here - very frustrating. Why has this happened without prior warning.? Returning to full release. Link to comment Share on other sites More sharing options...
DarkClown Posted April 30, 2017 Share Posted April 30, 2017 Seems to be a slightly ridicuslous policy to let a beta version - that is restricted to people who own the full version anyway - run out before a later version is available (unless an unexpected apocalyptic bug has been found and all versions have immediately been ordered to refrain from working for security purpose and to save the world from evil *G*) ... sure, we should not mix up a beta with a new release, but still this stupid 3-week restriction for a beta version does not make any sense - unless you forcefully want to prevent people from further testing and improving your software... (succeeded here!). So no more testing and everybody get back to the old final version ... Dave Quail 1 i7-12700KF, 3.60 GHz, 32GB RAM, SSD, NVIDIA GeForce RTX 3070, Wacom Intuos 4 Tablet, Windows 11 Pro - AP, AD and APublisher V1 and V2https://www.timobierbaum.com Link to comment Share on other sites More sharing options...
AlainP Posted April 30, 2017 Share Posted April 30, 2017 Photo Beta expired, same for Designer Beta.... quite frustrating.... this should not exist for owners of the full versions. I use them both almost every day for my work and having to go back to the "official release" and to the bugs that were fixed in the beta.... I hate that. I appreciate very much your software... but I have to say that you missed this one. Dave Quail 1 -- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060 -- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1 -- Macbook Air 15" Link to comment Share on other sites More sharing options...
Gasman Posted April 30, 2017 Share Posted April 30, 2017 I do hope the new beta addresses the raw loading speeds. Been patiently waiting to use AP 'properly' since buying it in December. Steve Link to comment Share on other sites More sharing options...
Alfred Posted April 30, 2017 Share Posted April 30, 2017 Yes, there will be a new beta out soon for Windows. If there's been an unexpected delay with the new beta, it would have been better to reissue the latest beta with a new expiry date so that users could continue to benefit from the fixes and improvements that it brings to the table. DarkClown 1 Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
anon1 Posted April 30, 2017 Share Posted April 30, 2017 On 30/04/2017 at 5:44 PM, Alfred said: If there's been an unexpected delay with the new beta, it would have been better to reissue the latest beta with a new expiry date so that users could continue to benefit from the fixes and improvements that it brings to the table. https://forum.affinity.serif.com/index.php?/topic/37691-betas-wont-open-requires-retail-version-which-is-already-installed/?p=187052 seems like Serif is still like...."not so important to schedule betas correctly" , happens in the Mac side just the same ever since the beginning Link to comment Share on other sites More sharing options...
ms.fuentecilla Posted April 30, 2017 Share Posted April 30, 2017 Interesting to we windows users that Mac users have been experiencing this already. Pity, for such intrinsically good software. Credibility is damaged. But all the pre 1,5 betas went reasonably well. Link to comment Share on other sites More sharing options...
Alfred Posted April 30, 2017 Share Posted April 30, 2017 Interesting to we windows users that Mac users have been experiencing this already. Pity, for such intrinsically good software. Credibility is damaged. But all the pre 1,5 betas went reasonably well. The big difference with the pre-release Windows betas is that they usually came out 7 to 10 days apart, and even when it was a bit longer than that it was never as much as a month, so there was always a working beta version available for use. Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
FrankT Posted April 30, 2017 Share Posted April 30, 2017 The same problems as mentioned above. Do I have to get back to version 15154? Link to comment Share on other sites More sharing options...
PaulAffinity Posted May 1, 2017 Share Posted May 1, 2017 A beta should only expire/ be pulled once a new live release has occurred. That live should be a stable release of the prior beta. The whole beta/live cycle seems a little disjointed at this point. The manual process of beta notification via the forum and the limited expiry add to these issues. Hope it can be made more slick. Cheers P. Dave Quail 1 Link to comment Share on other sites More sharing options...
PaulAffinity Posted May 1, 2017 Share Posted May 1, 2017 As an addendum; as a paying owner of AP I would prefer that the application notifies me at Opening that a Beta is available and gives me the download option then without expiry. Expiry would only occur once a new beta appears. An option to 'ignore', 'always download' or 'ask me each time' would assist further. Hope that helps. Cheers P. Dave Quail 1 Link to comment Share on other sites More sharing options...
fergbu Posted May 1, 2017 Share Posted May 1, 2017 I agree with everything said here. I.5.1.63 Beta proved a major improvement for me personally. It is a ludicrous situation that I now have to revert to 1.5 with the beta improvements having been negated due to the expiry of the Customer Beta. The customer should have the choice, especially as Serif are expecting feedback. Dave Quail 1 Link to comment Share on other sites More sharing options...
Dave Quail Posted May 1, 2017 Author Share Posted May 1, 2017 I agree with everything said here. I.5.1.63 Beta proved a major improvement for me personally. It is a ludicrous situation that I now have to revert to 1.5 with the beta improvements having been negated due to the expiry of the Customer Beta. The customer should have the choice, especially as Serif are expecting feedback. Agreed. Why should we have to revert to a product that is technically inferior to the Beta we were using? Sort this out a.s.a.p. Asus ROG Strix G17 Notebook: AMD Ryzen 7 5800H 3.80 GHz with Radeon Vega Graphics | 32GB DDR4 3200mHz RAM Nvidia GeForce RTX 3060 Ti 8GB Gfx | 2x 2TB SSD NVMe PCIe M.2 3x4 | Windows 11 Version 22H2 Build 22623.870 Link to comment Share on other sites More sharing options...
AlainP Posted May 1, 2017 Share Posted May 1, 2017 As nobody from the Developper Team is rushing to give us an answer, I like to think that they are working very hard to come up today with a new Beta, or even an official release, that is very much improved, blazing fast, with all we asked for..... and please... don't wake me up..... . . . Just kidding.... I'm sure that they are really working very hard, and we are like kids on Christmas Eve.... -- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060 -- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1 -- Macbook Air 15" Link to comment Share on other sites More sharing options...
carl123 Posted May 1, 2017 Share Posted May 1, 2017 .....and we are like kids on Christmas Eve.... Don't think so, I've had to put one of my projects on hold for the last 2 days as it needed to use fixes that were in the latest beta(s). Serif has dropped the ball on this one, hopefully they will take note and not let this situation arise again. Seriously not happy about this. PaulAffinity and AErrorbify 2 To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
PaulAffinity Posted May 1, 2017 Share Posted May 1, 2017 AlainP It is a bank holiday in the UK today. I assume the Serif staff are enjoying a well earned rest! P AlainP 1 Link to comment Share on other sites More sharing options...
Staff MEB Posted May 1, 2017 Staff Share Posted May 1, 2017 Hi all, We usually have a new Beta available before the last one expires but sometimes due to some issues or delays (and in this case Easter holidays and and bank holidays as well) things weren't so smooth (again). I'm sorry for the trouble/inconvenience this is causing. We should have a new Windows beta soon. Today is a bank holiday in UK and in a few more countries as well so most of the staff isn't around. But there should be (hopefully) some news this week. Please avoid to use the Beta for commercial/important work. I know it contains some fixes that may solve some of the issues with the retail but it's really not intended to be used as a replacement for the retail version, only for testing and feedback. Besides the expiry date, there may be changes/upgrades to the file format, the need to force a reset or other issues/bugs that may prevent it from working or output/save files incompatible with the current retail version. The only exceptions are release candidates and minor fixes after a Retail update where the changes are usually minimal and focused in solving very specific issues. In any case we always provide that info in the Beta's announcement thread (in the beginning of the post). 000 1 A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
DarkClown Posted May 1, 2017 Share Posted May 1, 2017 Good that I had to return to the old and "stable" official release ... really saved my day ;-) Gasman 1 i7-12700KF, 3.60 GHz, 32GB RAM, SSD, NVIDIA GeForce RTX 3070, Wacom Intuos 4 Tablet, Windows 11 Pro - AP, AD and APublisher V1 and V2https://www.timobierbaum.com Link to comment Share on other sites More sharing options...
Staff MEB Posted May 1, 2017 Staff Share Posted May 1, 2017 Hi DarkClown, As i said, i'm sorry you are experiencing those issues. We will try to fix them and provide an updated version as fast as we can. Still, the point i was trying to stress out is that using the Beta for serious work may lead to other types of issues and as such we do not recommend to use it as a replacement for the Retail version. A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
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