jenra Posted April 29, 2017 Share Posted April 29, 2017 I was working on a project in the trial version of designer. I got up to get some water, came back and the app had closed itself and told me the trial was over. I bought the full version, thinking it would use the same app and my work would be there, but it is not the case!I saw someone recovered their work by locating the location where the works in progress are stored, but they were on a PC. I am on a Mac. Can someone help me recover my work? Or temporarily reactivate the trial so I can get my work out? Quote Link to comment Share on other sites More sharing options...
R C-R Posted April 30, 2017 Share Posted April 30, 2017 If you saved your files while using the trial version, the retail version will open them without problems -- you just have to find where they are stored. If you did not save the files, there is very little hope that you can recover any of them -- that is why saving your work periodically is so important (for any app, not just AD). The temporary "autosave" location is misnamed: it just keeps a copy of the currently open documents until the app quits normally or the file is closed, & deletes them if that occurs. Only if the app crashes ("quits unexpectedly") will there be anything in that location. If that happens, on the next app launch it will check there & offer (once only!) to recover the file(s) stored there. Either way, the location is emptied on any normal close/quit. So it really should be named "crash recovery" instead of "autosave." Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Elenigna Posted August 14, 2017 Share Posted August 14, 2017 Hi, thanks for the details about 'autosave'. I am wondering what happens in this crash scenario: I am trialing AD, I accidentally opened the 'non-recovered' file when AD relaunched (after crashing), can I open the recovery file manually? Any help will be really appreciated. Quote Link to comment Share on other sites More sharing options...
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