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theartden

Top Toolbar (and Context Bar) Disappeared

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Yesterday, as I was in mid design, my toolbar and context bar disappeared in Design (Photo is fine).

 

I believe I may have hit the shortcut to hide it (my fingers were flying), but I'm not 100% on that. 

 

Either way, I can't get it back.  I have even tried to change the shortcut, uninstall and reinstall, reset to factory defaults...nothing has worked.

 

I've also tried to go into Customize, hoping to kick start it, but it acts like the toolbar isn't even there.  I can see it (on the bottom), but nothing can be dragged to it.

 

Help!  I cannot work without that bar. #setinmyways

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Hi thearden,

 

Did you try the "TAB" touch?

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Sorry theartden, I should have been more specific.

This is the keyboard key with two inverted arrows. Alternatively, pressing this button brings up or hides the studio and toolbars.

See attached screenshot.

post-37692-0-73334500-1491163642_thumb.png

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Disappearing Context Toolbar Fix

 

Context Toolbar disappeared but returns when I select Customize Context Toolbar then disappears again. Pressing Tab did not work.

 

Running Macbook Pro Retina. 

 

SOLUTION: I closed Designer...Opened Photo...the Opened Designer again. IT WORKED. Welcome back Context Toolbar.

 

I have no idea why this worked but...I'll take it.

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Thanks for your reply.

 

The tab did not work for the top toolbar and context bar.  Only for my side toolbars.

Unfortunately, the Photo trick did not work for me either.

 

This worked for me:

 

Welcome to Affinity Forums  :)

Press and hold ctrl while launching the application then select Clear from the dialog that will open to reset the app to its defaults.

Let me know if you still have trouble after resetting the application.

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I'm so new to Designer, I still thought it was my fault. I'm usually a pretty quick study with software. The Control-at-Launch procedure worked for me. 

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Hi

My toolbar in Affinity Designer for Mac has disappeared too. It's only gone in separated mode (Window>Separated Mode) - my preferred view mode. When you toggle off Separated mode to the other mode (doesn't seem to have a name, but all windows are locked together) the toolbar is there. Toggling Show Toolbar on and off in separated mode does nothing. It's all fine on my other macbook pro. It was there on both macs, but I either accidentally closed it somehow or it just decided to vanish. Either way I can't get it back and would appreciate anyone who can help me to.

Neil M

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Actually solved this using advice on another post. Hold down the control key and click on the dock Affinity Designer icon and select Open from the dock popup. Brings up a window asking if you want to clear items. The first three were pre-ticked and I ok'd it and the toolbar came back in Separated Mode. Don't quite know how but it fixed the problem. I think you have to be careful about 'clearing' if you use custom brushes and other stuff, but it worked for me. You must hold the control key down before clicking on the app icon in the dock or it no work. N

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8 minutes ago, Neil M said:

Actually solved this using advice on another post. Hold down the control key and click on the dock Affinity Designer icon and select Open from the dock popup. Brings up a window asking if you want to clear items. The first three were pre-ticked and I ok'd it and the toolbar came back in Separated Mode. Don't quite know how but it fixed the problem. I think you have to be careful about 'clearing' if you use custom brushes and other stuff, but it worked for me. You must hold the control key down before clicking on the app icon in the dock or it no work. N

You are absolutely correct in your thinking. The custom stuff will be gone unless you can back them up.


MacBook Pro (13-inch, Mid 2012) Mac OS 10.12.6 || Mac Pro (Late 2013) Mac OS 10.14.6

Affinity Designer 1.8.4 | Affinity Photo 1.8.4 | Affinity Publisher 1.8.4 | Affinity Designer Beta 1.9.0.2 | Affinity Photo Beta 1.9.0.196 | Affinity Publisher Beta 1.8.x

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On 4/5/2017 at 9:24 PM, theartden said:

Press and hold ctrl while launching the application then select Clear from the dialog that will open ...

Yup. This has just worked for me too.  (I was watching a tutorial on the corner tool , and following along, but didn't have the context toolbar).

Thank you. 

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Not so lucky here, I did all I read on this thread. The launching of Photo, the dock thing, the ctrl launch, selected everything to be reset.. my context bar never came back.. considering there is no specific shortcut for it I would file this as a serious bug.. it should not disappear to never return, I think it did when I hid the studio.

Another issue I experienced.. in the process I also toggled View > Separated Mode

Then wanted to > Merge All Windows again.. and nothing.. just no effect whatsoever. I had to again reset the whole app.

__________________________________________

It's "interesting" to see no-one from Affinity respond and letting us haunt around like poor souls.. It seems to me that when a bug happens to several people over a long period of time they should intervene, call me delusional.. or idealistic.

 

Quote

 

"Affinity.. I've been dabbling on small projects with you for a long time now, yet never trusting you completely and staying with Adobe for the serious stuff"

 

 

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3 minutes ago, ianstudio said:

Not so lucky here, I did all I read on this thread. The launching of Photo, the dock thing, the ctrl launch, selected everything to be reset.. my context bar never came back.. considering there is no specific shortcut for it I would file this as a serious bug.. it should not disappear to never return, I think it did when I hid the studio.

It's "interesting" to see no-one from Affinity respond and letting us haunt around like poor souls.. It seems to me that when a bug happens to several people over a long period of time they should intervene, call me delusional.. or idealistic.

Sorry you're having a problem, but in my opinion it would be better for you to you to post your own topic, (either as a bug report or as a Question), rather than trying to revive an older topic about a different version of the program.

As far as no one from Serif responding, the users had come up with answers that resolved the reported problem, I think, and therefore Serif might have felt no added response was needed.

If you do start your own topic, be sure to tell us what release of MacOS you're running, and your monitor configuration (how many) and whether you're using Separated mode or not. Also which application (and release) is having the problem.


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.734 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.734 Beta  / Affinity Publisher 1.8.5.703 and 1.8.5.703 Beta.

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7 minutes ago, walt.farrell said:

Sorry you're having a problem, but in my opinion it would be better for you to you to post your own topic, (either as a bug report or as a Question), rather than trying to revive an older topic about a different version of the program.

As far as no one from Serif responding, the users had come up with answers that resolved the reported problem, I think, and therefore Serif might have felt no added response was needed.

If you do start your own topic, be sure to tell us what release of MacOS you're running, and your monitor configuration (how many) and whether you're using Separated mode or not. Also which application (and release) is having the problem.

My school of thought differs, I try to keep things in topic if they already exist, the more threads.. the more loose threads, flying around like cotton balls..  the more diluted the "support" gets.. Oh and I'm a Mac User, you know how we fly.. "last version everything" ;0) The real question is why do you answer me if you have nothing of substance to bring to the table.. More cotton balls.

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56 minutes ago, ianstudio said:

The real question is why do you answer me if you have nothing of substance to bring to the table..

My comment to you was relevant to you getting better support, offered as one who has been in these forums longer than you.

My questions to you were to elicit information that is important to resolving your problem. (Again, offered as one who has read a lot of bug reports, and seen the questions that have been important to resolving them.)

You feel like ignoring them, that's fine with me.


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.734 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.734 Beta  / Affinity Publisher 1.8.5.703 and 1.8.5.703 Beta.

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I lost the context toolbar when I updated to version 1.8 today. The Ctrl + option at startup worked for me, but I never would have figured it out without finding this thread. Thanks!

Bill

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