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other_user

[Affinity Photo] Performnce and stability problems

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Hi,

Slow and unstable (freeze) work program on the laptop Lenovo Y70 (i5 4200H and GTX860m). By the way, I noticed a very large memory usage in Windows 10. What can be the reason?

 

Thanks

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Hey other_user,

Welcome to the Affinity Forums.

 

Is the entire app slow or does it slow down doing certain tasks? Could you provide us with a typical workflow so we can get an idea of what might be causing the app to run slow. 

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After several minutes of use application is running slower (zoom, moving in picture is frozen) for a few seconds during the opening few pictures and work on one of them. I noticed that this occurs when using the masking and selection. While these problems interface don't work. Other applications in the Windows 10 work properly at the same time. RAM usage (program manager) is very high and growing (3-5 Gb for 5 open photos).

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We tend to hold onto the RAM until something else asks for it. We have got this logged with development so I  hope they will eventually get time to look into it. 

Do you have ruler guides displayed at all? I believe they can slow the app down slightly and make more resource hungry actions slower than normal. 

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Hi Chris,

 

That's really interesting about the rulers, I have them on all the time more out of habit that anything else. Do you mean the actual rules at the top and left side of edit window or do you mean horz/vert guide lines or both couls cause the app to slow?

 

Regards

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