A. J. Posted March 10, 2017 Share Posted March 10, 2017 I purchased and installed 1.5.1 from the app store quite some time ago. I have installed and used all Beta updates since then. Suddenly (today) I can't open the latest Beta. I keep getting a message that the retail version must be installed, and I get bounced to the App Store. The app store shows AP as previously purchased. I can open it from the app store and from my apps folder, list, etc. It is installed. How do I get back my usable version of AP 1.5.2 (Beta 5)? This is serious guys! What happened? GctKt 1 Link to comment Share on other sites More sharing options...
p_mac Posted March 11, 2017 Share Posted March 11, 2017 This happened to me once so I just download the beta again. It will just replace it. If this one doesn't open then let the guys know. Link to comment Share on other sites More sharing options...
A. J. Posted March 11, 2017 Author Share Posted March 11, 2017 p_mac: Thanks for your suggestion. I've tried that without success. Hmm...what if I uninstalled the App Store version and tried to download it again? That should replace the missing cookie and make the Betas happy again. I'll try that as a last resort. In the meantime I'll see if i can get an answer from Serif. Link to comment Share on other sites More sharing options...
A. J. Posted March 12, 2017 Author Share Posted March 12, 2017 Problem solved (at least for now). After all else failed, I tried the old standby - I copied the app from a Time Machine backup to my apps folder, and presto! I am able to again open the betas. My bet is that there was a corrupted file in the 1.5.1 application. Link to comment Share on other sites More sharing options...
Ski Posted March 26, 2017 Share Posted March 26, 2017 I'm having this same problem. I try opening Beta 1.5.2 (Beta 5) and get a dialog that states that a purchased copy of AP is needed to open the beta. Well, I am an owner of AP. I also trashed and downloaded the beta again, but still get the same dialog. I don't have a TM backup of my apps. Any other suggestions? Doc Stuart 1 Mac mini, 2018 • 64GB • 3.2 GHz 6-Core Intel Core i7 • Graphics AMD Radeon RX 5500 XT 4 GB • macOS Ventura 13.3 • Dell S2721QS - 27-inch Link to comment Share on other sites More sharing options...
VisualNotes Posted March 26, 2017 Share Posted March 26, 2017 Same here. Beta 1.5.2 (Beta 5) is asking for a purchased retail version, while it's already purchased. Please correct that! Thank you, Michael Doc Stuart 1 Link to comment Share on other sites More sharing options...
Alfred Posted March 26, 2017 Share Posted March 26, 2017 Beta 1.5.2 is looking for an older retail version, so you'll get that message if your retail version is 1.5.2 or newer. lucsteve, Doc Stuart and Ski 3 Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Ski Posted March 26, 2017 Share Posted March 26, 2017 Thanks for your helpful explanation, Alfred. All the best. Alfred and lucsteve 2 Mac mini, 2018 • 64GB • 3.2 GHz 6-Core Intel Core i7 • Graphics AMD Radeon RX 5500 XT 4 GB • macOS Ventura 13.3 • Dell S2721QS - 27-inch Link to comment Share on other sites More sharing options...
MikeFromMesa Posted March 26, 2017 Share Posted March 26, 2017 I suppose all of this means that there will be a new beta out soon. Link to comment Share on other sites More sharing options...
Alfred Posted March 26, 2017 Share Posted March 26, 2017 We've been led to expect version 1.6 "around Easter", which is only three weeks away now. Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
EdD Posted March 27, 2017 Share Posted March 27, 2017 I ran into this too and came to the same conclusion as Alfred. In lieu of an explanation from Serif I'm assuming the the update to 1.5.2 that showed up on March 23 and was to address stability and bug fixes that 1.5.2 is now the MAS version of AP. So perhaps that's why ther's no beta available at the moment. Link to comment Share on other sites More sharing options...
CarmenCo Posted March 27, 2017 Share Posted March 27, 2017 I ran into this too and came to the same conclusion as Alfred. In lieu of an explanation from Serif I'm assuming the the update to 1.5.2 that showed up on March 23 and was to address stability and bug fixes that 1.5.2 is now the MAS version of AP. So perhaps that's why ther's no beta available at the moment. That is exactly the reason. It always happen when an upgrade is uploaded to the MAS, it replaces the beta version which no longer works. lucsteve 1 Link to comment Share on other sites More sharing options...
p_mac Posted March 27, 2017 Share Posted March 27, 2017 If you don't delete the beta version, the app will continue to try to open in the beta not the MAS version. The other way around is to right click and specify the MAS version. Just easier to delete beta version. Link to comment Share on other sites More sharing options...
MikeFromMesa Posted March 27, 2017 Share Posted March 27, 2017 If you don't delete the beta version, the app will continue to try to open in the beta not the MAS version. The other way around is to right click and specify the MAS version. Just easier to delete beta version. I must be missing something here. What app are you referring to when you talk about it trying to open the beta and not the MAS version? Finder? Link to comment Share on other sites More sharing options...
smadell Posted March 27, 2017 Share Posted March 27, 2017 Click on the file and choose "Get Info..." In the Get Info dialog box, specify that the file should open in Affinity Photo, and NOT in Affinity Photo Beta (which the Finder sees as a wholly separate application). You can also specify that all "files like this" (meaning those with extension ".afphoto") should be treated in the same way. Double-clicking on an .afphoto file will now open it in the MAS version, not in the Beta. Affinity Photo 2, Affinity Publisher 2, Affinity Designer 2 (latest retail versions) - desktop & iPad Culling - FastRawViewer; Raw Developer - Capture One Pro; Asset Management - Photo Supreme Mac Studio with M2 Max (2023}; 64 GB RAM; macOS 13 (Ventura); Mac Studio Display - iPad Air 4th Gen; iPadOS 17 Link to comment Share on other sites More sharing options...
p_mac Posted March 27, 2017 Share Posted March 27, 2017 To be clear MikeFromMesa, if one tries to open a photo that was edited in the beta prior to the downloading of the MAS version, the application will continue to try to open it in that beta unless one tells it to something different. Now there are several choices that one can do, right click the image and choose open in the MAS versions; command 'i' to open the files information in finder and in Open with: choose the MAS version then click Change All...; or delete the AP beta app. As this is the Photo Beta on mac what app would I be referring to? Any other questions? Link to comment Share on other sites More sharing options...
vonBusing Posted March 28, 2017 Share Posted March 28, 2017 Hopefully, future betas will offer an updated message that makes it clearer why the current beta version is expired. Something for 1.6 betas? manu schwendener 1 Link to comment Share on other sites More sharing options...
MikeFromMesa Posted March 28, 2017 Share Posted March 28, 2017 if one tries to open a photo that was edited in the beta prior to the downloading of the MAS version, the application will continue to try to open it in that beta unless one tells it to something different. Perhaps it has to do with the way you and I are opening photos as I do not see this issue. When I edit a photo using either AP or APB it is done in one of two ways - either the call the specified editor from a workflow tool (which, in my case is usually CaptureOne) and then I am presented with a list of editors to use and CO then opens the specified editor OR I open AP or APB and then open the image I want to edit. In neither case do I get the wrong editor. You must be using a different scenario to open your images. Link to comment Share on other sites More sharing options...
vonBusing Posted March 28, 2017 Share Posted March 28, 2017 You must be using a different scenario to open your images. One very common scenario is to double-click a file in Finder. Then the behaviour that p_mac describes can occur. Link to comment Share on other sites More sharing options...
MikeFromMesa Posted March 28, 2017 Share Posted March 28, 2017 One very common scenario is to double-click a file in Finder. Then the behaviour that p_mac describes can occur. OK. That was the original assumption I made in my earlier post. I asked: What app are you referring to when you talk about it trying to open the beta and not the MAS version? Finder? When I did not get a confirmation that it was Finder I assumed it must be something different and that was the reason for my subsequent post. Link to comment Share on other sites More sharing options...
manu schwendener Posted April 13, 2017 Share Posted April 13, 2017 Doesn't have to be via finder. Also happens if you have 1.5.2 and the Beta in your Dock and usually open the Beat from there or by dragging a photo onto the icon in the Dock.I have the faint idea that at some point the error message was more helpful than it is atm. manuschwendener.ch Link to comment Share on other sites More sharing options...
Jonas14 Posted April 13, 2017 Share Posted April 13, 2017 wo ist den die 1.5.2.(Beta 5) zu finden? Ich finde nur einen Beta 4... www.donath-photographie.eu Link to comment Share on other sites More sharing options...
anon1 Posted April 14, 2017 Share Posted April 14, 2017 Hopefully, future betas will offer an updated message that makes it clearer why the current beta version is expired. Something for 1.6 betas? "Thanks for raising this issue - we have closed it as "by design". " :blink: :ph34r: https://forum.affinity.serif.com/index.php?/topic/37691-betas-wont-open-requires-retail-version-which-is-already-installed/ Link to comment Share on other sites More sharing options...
Staff MEB Posted April 14, 2017 Staff Share Posted April 14, 2017 Hi Jonas, Currently there's no Betas available (Mac) - the most up to date version int the Mac App Store version. Previous Betas will not work anymore as they have been supersede by the Mac App Store version. We closed the Beta 5 thread to avoid confusion among users. A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
David4 Posted April 21, 2017 Share Posted April 21, 2017 Same problem! Used appcleaner and emptied the trash. Made no difference. What do I do?? Suggest, instead of "by design" you and all Serif say deliberately. Then, I understand. Cheers David Link to comment Share on other sites More sharing options...
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