How to protect the Affinity Photo and Design license?

[Almaro]

Hi everybody,

I could not find another place to comment on this, and I do not know if it is the best way to communicate it, but I tell you my problem anyway. I made the purchase of the software as soon as the Windows version of Affinity Photo and Design was released. I installed it in the company where I worked a few days ago but, after 15 years working with them I was fired for lack of liquidity of the company and I got a "kick in the ass". I asked them to let me delete all the personal items I had on my computer and to uninstall programs bought by me and with my "good faith" used it to their advantage.

 

In the end, even with the legal right to have a direct representative of the company so I could collect my personal things, I was not allowed to uninstall the licenses and delete my things from the computer. Now, since I can not cancel the installation of both programs, due to ethics and moral prejudice, I do not want them to be using such software with my licenses. How could they cancel those licenses? Or rather, could those licenses be canceled if I present my correct accreditation, receipt and invoice of the licenses and provide another license linked to my account?.

 

I hope you help me, thank you very much in advance.

[MEB]

Hi Almaro,

Welcome to Affinity Forums :)

Please send an e-mail with your name, email address used on the order and the information you provided above to affinityorders@serif.com to get help/be clarified regarding this issue.

Note: I've removed the screenshots from your post. You can add them to your e-mail.

[Almaro]

Many thanks MEB :) ,

I have already sent the mail with all the data and the report of the purchase of each program. I hope it will be resolved as soon as possible.

 

Greetings,

Almaro.