philipmuller97 Posted February 24, 2017 Share Posted February 24, 2017 Hi all! I'm writing this 'cause I have a couple of issues using the Insproy G10T tablet with Affinity Designer, and I'm not sure where the issue lies.This tablet works just 20% of time in Affinity Designer. Sometimes it works well for the first couple of minutes, and then just starts to lag. Now, the issue here seems to be very specific: if you click something to select it, it takes a couple of long seconds to do so, unless you lift the pen all the way. Let me explain: if you lift the pen from the surface so that it still tracks the pointer, it doesn’t select/perform the action quickly at all. If you lift the pen so that the pointer is not tracked anymore, it selects it instantly. This seems to be true across multiple actions: resizing, dragging, scaling… I don’t know if this is a problem on the Affinity side or rather something Huion should solve. In fact, I wrote a mail to Huion as well. I just know two things: - the tablet works fine in other programs (Adobe Xd and Pixelmator tested): seems to indicate that the issue is on Affinity side - other tablets (like Wacom ones) work just fine in Affinity Designer: seems to indicate that the issue is on Huion side. I really wish someone could fix this or help me some way. Here is a video that may help to clear things up: https://goo.gl/photos/xwGx8t4dUu1hCfRi8 Thank You in advice, Philip Müller Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted February 28, 2017 Staff Share Posted February 28, 2017 Welcome to the forum philipmuller97 :) The video doesn't seem to work for me. Is it possible to upload it again? Quote Link to comment Share on other sites More sharing options...
philipmuller97 Posted March 9, 2017 Author Share Posted March 9, 2017 Welcome to the forum philipmuller97 :) The video doesn't seem to work for me. Is it possible to upload it again? Thank You! :) Here's the new link (Google Drive). Hope it works and sorry in advance for the horrible video quality... https://drive.google.com/open?id=0B0YF9QzZhO3pZ0JiWUJPOTRCczQ Philip Müller Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted March 14, 2017 Staff Share Posted March 14, 2017 Thanks for video - It clearly shows an issue. Just to confirm, are you using the tablet via a USB cable and not wirelessly? Quote Link to comment Share on other sites More sharing options...
philipmuller97 Posted March 14, 2017 Author Share Posted March 14, 2017 Yes, but same issues apply when used in wireless mode... Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted March 21, 2017 Staff Share Posted March 21, 2017 Thanks for the update. Do you know which version of the Huion driver you have installed? Quote Link to comment Share on other sites More sharing options...
larsh Posted March 21, 2017 Share Posted March 21, 2017 EDIT: After a restart of the mac all is ok. Between mac- and pen-mouse one can change in one line... The drivers name is 1060plus_MAC_DriverV11.1.4 build 70218. Please find a way to fix the panels at their place while choosing. lars Hi, reading this thread I tried again my tablett. It´s another type, ok. But if AP makes the problem... I only used AP. My Huion and the driver is: 1060plus_MAC_DriverV11.1.4.zip which was downloaded from the Huion homepage. May be that is importent. If not installing before connecting the tablett itself installs one. I used the new one before, but may be I made a mistake, it seems the name of the folder is today another one as before. Today my tablet works. I did nothing on the settings. The keys at the pen: are 1. below, near tablet: keybord, the above: right key. One has to use the last one to leave the drawing and to choose a brush or the color. The problem what I saw before as a total crash of the mac could be another one. Putting the pen away the mac-mouse doesn´t work. And disconnect the USB then the mac-mouse runs again. And connect it then again the pen works. Or it must AP closed, I forget, to hard to speak English. Seems one can learn to use that device in one session, not changing. Hope you understand that and it can help to find out if AP can run better. I will hold my tablett now, what ever happens (a great problem is to choose the panels (attachment, histogram...) The very small keys dance if the pen-mouse comes near; my hand may trembel, to old (my first tablett I used at the beginning of 90th with Autocad and 3Dstudio writing the first book teaching architectural visualisation, my only edition what was sold out). Best regards lars Quote all Aff 2.2: Capture One+ 23 pro; MacBook Pro, OSX 10.15.7, Fuji X-Pro2 Link to comment Share on other sites More sharing options...
philipmuller97 Posted March 23, 2017 Author Share Posted March 23, 2017 Thanks for the update. Do you know which version of the Huion driver you have installed? I'm running v13.4.12.161117. It is, as far as I can tell, the latest version available. Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted March 31, 2017 Staff Share Posted March 31, 2017 Thanks for checking. We have a Huion H58L in the office and that's working fine with the latest drivers. We don't have your tablet in the office to test so it's going to be a little tricky to replicate this issue. In your previous email you stated that you emailed Huion. Did they reply? Quote Link to comment Share on other sites More sharing options...
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