RKTodd Posted February 9, 2017 Share Posted February 9, 2017 My tools are all missing on the left side of Photo. I have done the Control+restart, turned on and off Tools, docked and undocked Tools, restarted app and computer. I have no tools in any of the Personas. My shortcut keys work, so I can crop, inpaint, select, etc. just can't see the Tools. When I started Designer, the Tools were undocked (which I didn't intentionally do), but the Tools are there and after redocking them, Designer seems to be fine. Strange happening here...any ideas on how to fix this? Thanks! Quote Link to comment Share on other sites More sharing options...
amyas Posted February 9, 2017 Share Posted February 9, 2017 Make sure you have checked these options: Quote Link to comment Share on other sites More sharing options...
RKTodd Posted February 9, 2017 Author Share Posted February 9, 2017 Yes, did that. Still no tools. Quote Link to comment Share on other sites More sharing options...
gdenby Posted February 9, 2017 Share Posted February 9, 2017 Under the view menu, goto Studio, and try Reset Studio. I've accidentally turned of the tool display a couple of times, and that fixed it. Quote iMac 27" Retina, c. 2015: OS X 10.11.5: 3.3 GHz I c-5: 32 Gb, AMD Radeon R9 M290 2048 Mb iPad 12.9" Retina, iOS 10, 512 Gb, Apple pencil Huion WH1409 tablet Link to comment Share on other sites More sharing options...
R C-R Posted February 9, 2017 Share Posted February 9, 2017 What happens if you select "Customize Tools" from the View menu? Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
RKTodd Posted February 9, 2017 Author Share Posted February 9, 2017 Reset Studio does not bring the tools back. Customize Tools only seems to make the tool area larger, and then toggles back to normal when selecting Customize Tools again. Don't know if I can re-install the app or not. That might be my next option. Quote Link to comment Share on other sites More sharing options...
R C-R Posted February 9, 2017 Share Posted February 9, 2017 Customize Tools only seems to make the tool area larger, and then toggles back to normal when selecting Customize Tools again. I don't understand. Do you see the Tools panel with all the tool icons displayed when you select Customize Tools or is the panel empty? Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
RKTodd Posted February 9, 2017 Author Share Posted February 9, 2017 The tools panel is completely empty no matter what I do. I tried the Separate Panels option, and the Tools panel is visible but it's only a postage stamp sized gray area (that says Tools at the top) that has no tools. Also, if I didn't mention it, there are no tools in any of the Personas. Quote Link to comment Share on other sites More sharing options...
R C-R Posted February 9, 2017 Share Posted February 9, 2017 In the separate panel mode, try clicking once on the "Tools" text. If that does not work, I think you will have to reinstall the app. I know that on a Mac, each tool icon is a separate resource file in the application package, so I assume that if those resources have somehow gotten damaged & can't be loaded, it would result in an empty palette. If I remember correctly, you are using the Windows versions (it never hurts to mention which platform & app versions you are using) but I think this would apply to both. Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
RKTodd Posted February 9, 2017 Author Share Posted February 9, 2017 Nope, on a MAC. I have tried clicking on the Tools text and all around; still nothing. One thing I forgot to mention. The first time I tried the Control + re-start of the app. the Tools DID reappear for a brief time. Once I closed down Photo and reopened, no Tools again. I did the same procedure several more times and the Tools never came back. Quote Link to comment Share on other sites More sharing options...
R C-R Posted February 9, 2017 Share Posted February 9, 2017 I think at this point your best bet is to trash the app & install it again from the Mac App Store. Just open the MAS app from the Apple menu, make sure you are signed in with the same Apple ID you used when you bought it. Click on the "Purchased" tab, find AP in the list & click on the "Install" button next to it. As long as your Internet connection is not unusually slow, this should take only a few minutes. It won't change any of your user preferences but it will insure that all the app resources are installed, undamaged, & file permissions for the app are what they should be. Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
RKTodd Posted February 9, 2017 Author Share Posted February 9, 2017 Ok, I uninstalled Photo, emptied the trash, rebooted the computer, redownloaded Photo, reinstalled it, and still no Tools...Aargh!!! I'm truely at a loss here as to what is causing this. By-the-way, I have Designer installed and it's working fine. Quote Link to comment Share on other sites More sharing options...
carl123 Posted February 9, 2017 Share Posted February 9, 2017 Some screenshots of what you are seeing may help Also do you ever use a second monitor? Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
Staff MEB Posted February 9, 2017 Staff Share Posted February 9, 2017 Hi RKTodd, Have you tried to install Photo under a new user accoiunt to check if the tools appear as usual? Have you installed any unusual menubar utility recently or other software? Quote A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
RKTodd Posted February 9, 2017 Author Share Posted February 9, 2017 I do have a second monitor but don't use it as much with Affinity as I did with Photoshop. I haven't changed the way I use Photo or Designer at all. The last time, and everytime, I've used both programs, they have worked flawlessly. This started yesterday when I was trying to find a way to edit a photo that had been added to a Designer project. The answer was to go to File > Edit-in and choose Photo. When done reverse the procedure moving back to Designer. The file was open in Designer when I opened the original photo in Photo. I made an edit, saved and closed the photo. I just wanted to see if Designer would update the photo which it did not. Then, I Followed the advice from here (another thread) and did the File > Edit-in. Now, when I opened the photo in Photo the first time, that's when the Tools were completely missing. That's pretty much all that has happened. I can upload some screen shots in a little while. Quote Link to comment Share on other sites More sharing options...
RKTodd Posted February 9, 2017 Author Share Posted February 9, 2017 Hi RKTodd, Have you tried to install Photo under a new user to check if the tools appear as usual? Have you installed any unusual menubar utility recently or other software?I I have not tried installing under new user. No other installs. Quote Link to comment Share on other sites More sharing options...
RKTodd Posted February 9, 2017 Author Share Posted February 9, 2017 This is what Photo looks like right now. Quote Link to comment Share on other sites More sharing options...
gdenby Posted February 9, 2017 Share Posted February 9, 2017 At this point, I'd be running diskutil to see if there isn't a file system corruption somewhere. Quote iMac 27" Retina, c. 2015: OS X 10.11.5: 3.3 GHz I c-5: 32 Gb, AMD Radeon R9 M290 2048 Mb iPad 12.9" Retina, iOS 10, 512 Gb, Apple pencil Huion WH1409 tablet Link to comment Share on other sites More sharing options...
R C-R Posted February 9, 2017 Share Posted February 9, 2017 I don't know if this will help but it might be worth checking for clues in a few things in the folder that holds your user settings for Photo. To do this, in Finder type CMD+Shift+G to get the 'go to folder' text box. In it paste in the following & click the Go button: ~/Library/Containers/com.seriflabs.affinityphoto/Data/Library (Don't forget to include the leading ~/ part -- it specifies your home folder.) Launch & then immediately quit Photo. Check the Size & Date Modified for the "Saved Application State" folder. The modified date should be identical to the time you quit Photo. The size of the folder should be minimal, typically 6 KB, & it should be empty. If not, drag everything in this folder to the trash & empty it. The Caches folder should have a subfolder named "com.seriflabs.affinityphoto" with several items in it (three files & one folder). Drag all four items to the trash & empty it. Because these are items in your home folder's Library folder, you should have adequate permissions to trash these files. If you get an authentication notice or a warning that you do not have permission to move the items to the trash, something is wrong with your permissions for one of the enclosing folders. This is not something that diskutil (the command line utility) or Disk Utility (the app) can fix. It is unlikely you will get one of these notices but if you do let us know (& the OS X version you are running) because there are ways of fixing this. Launch Photo again & see if there is any difference. Don't expect much. It is mostly a shot in the dark. Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
RKTodd Posted February 9, 2017 Author Share Posted February 9, 2017 I don't know if this will help but it might be worth checking for clues in a few things in the folder that holds your user settings for Photo. To do this, in Finder type CMD+Shift+G to get the 'go to folder' text box. In it paste in the following & click the Go button: ~/Library/Containers/com.seriflabs.affinityphoto/Data/Library (Don't forget to include the leading ~/ part -- it specifies your home folder.) Launch & then immediately quit Photo. Check the Size & Date Modified for the "Saved Application State" folder. The modified date should be identical to the time you quit Photo. The size of the folder should be minimal, typically 6 KB, & it should be empty. If not, drag everything in this folder to the trash & empty it. The Caches folder should have a subfolder named "com.seriflabs.affinityphoto" with several items in it (three files & one folder). Drag all four items to the trash & empty it. Because these are items in your home folder's Library folder, you should have adequate permissions to trash these files. If you get an authentication notice or a warning that you do not have permission to move the items to the trash, something is wrong with your permissions for one of the enclosing folders. This is not something that diskutil (the command line utility) or Disk Utility (the app) can fix. It is unlikely you will get one of these notices but if you do let us know (& the OS X version you are running) because there are ways of fixing this. Launch Photo again & see if there is any difference. Don't expect much. It is mostly a shot in the dark. Thanks! I will give this a shot. I just finished a complete new install. The first time I did this, it only took a few minutes for the install to take place, which is odd given the size of the download (I'm on DSL) This second time, it took over 2-1/2 hours...more normal. Still no Tools though. Quote Link to comment Share on other sites More sharing options...
RKTodd Posted February 9, 2017 Author Share Posted February 9, 2017 R C-R As you suggested, it might not work and it didn't BUT, I finally took the initiative to create a new user account and the Tools do appear there. Now to figure out what's wrong with my personal account that's keeping this thing from working. ...and how does one do that? Quote Link to comment Share on other sites More sharing options...
R C-R Posted February 9, 2017 Share Posted February 9, 2017 [Edited to remove redundant info] Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
RKTodd Posted February 10, 2017 Author Share Posted February 10, 2017 Ok, here's a summary of what's been done. Affinity Photo has been downloaded and reinstalled two times. I followed R C-R's advice on remove items in Caches folder. Worked with two Apple senior advisors, and finally, created a new Test admin account. Photo works and looks fine on the new account but still no Tools on my main account. Apple people just say they are not trained on thrid party software (which I understand), and telling me to reach out to Seriflabs for help. So there it is. If I can't get it resolved through this forum or some other means of contacting Seriflabs, then I will no longer be able to use Photo. I am open for any and all suggestions. Thanks! Quote Link to comment Share on other sites More sharing options...
R C-R Posted February 11, 2017 Share Posted February 11, 2017 One thing to try is starting up in Safe mode. This is mostly a diagnostic step, not a fix, but this will rule out or in some cases implicate log in & startup items, & rebuild font & some other system level caches. I have never tried to run Affinity in safe mode, so I am not sure what to expect, but since safe mode disables all but the essential kernel extensions, AP may run very slowly or otherwise act oddly. Either way, you just need to see if the tool panel displays its icons in safe mode, & of course if restarting normally afterwards does that. If that doesn't help, the problem is most likely a conflict with some 'helper' or 'enhancement' app, particularly anything that installs an item on the right side of the menu bar. It can be tedious to check for every item that could cause a conflict. One thing that can help with this is Etrecheck, a small utility created by a regular contributor to the Apple Support forums. I have not used the current version, which is somewhat more elaborate than the ones I have used in the past, but I used to participate in the Apple forums regularly & I trust the author & the regulars on those forums to help you interpret the results if you need help with that. Otherwise, you can post the results here so some of us familiar with doing that can help. Do check that all your personal info has been removed before posting the report anywhere -- the app should do that automatically but it is always possible a new piece of software will show some personally identifiable info that the utility has not yet been updated to catch. Typically, this would be an email address or something like that. Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
RKTodd Posted February 11, 2017 Author Share Posted February 11, 2017 R C -R, here is the standard report. Hope you can see something that I have missed. EtreCheck version: 3.1.5 (343) Report generated 2017-02-11 08:35:07 Download EtreCheck from https://etrecheck.com Runtime 1:36 Performance: Excellent Click the [support] links for help with non-Apple products. Click the [Details] links for more information about that line. Problem: Other problem Description: Tools missing in Affinity Photo Hardware Information: ⓘ iMac (Retina 5K, 27-inch, Late 2014) [Technical Specifications] - [user Guide] - [Warranty & Service] iMac - model: iMac15,1 1 4 GHz Intel Core i7 (i7-4790K) CPU: 4-core 32 GB RAM Upgradeable - [instructions] BANK 0/DIMM0 8 GB DDR3 1600 MHz ok BANK 1/DIMM0 8 GB DDR3 1600 MHz ok BANK 0/DIMM1 8 GB DDR3 1600 MHz ok BANK 1/DIMM1 8 GB DDR3 1600 MHz ok Bluetooth: Good - Handoff/Airdrop2 supported Wireless: en1: 802.11 a/b/g/n/ac Video Information: ⓘ AMD Radeon R9 M295X - VRAM: 4096 MB iMac 5120 x 2880 Cinema HD 1920 x 1200 System Software: ⓘ macOS Sierra 10.12.3 (16D32) - Time since boot: about 17 hours Disk Information: ⓘ APPLE SSD SM0512G disk0 : (500.28 GB) (Solid State - TRIM: Yes) [show SMART report] EFI (disk0s1) <not mounted> : 210 MB Macintosh HD (disk0s2) / [startup]: 499.42 GB (167.08 GB free) Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB TOSHIBA DT01ACA300 disk2 : (3 TB) (Rotational) [show SMART report] EFI (disk2s1) <not mounted> : 210 MB Data1BU (disk2s2) /Volumes/Data1BU : 3.00 TB (1.62 TB free) TOSHIBA DT01ACA300 disk1 : (3 TB) (Rotational) [show SMART report] EFI (disk1s1) <not mounted> : 210 MB Data1 (disk1s2) /Volumes/Data1 : 3.00 TB (1.62 TB free) ST2000DM001-1ER164 disk3 : (2 TB) (Rotational) [show SMART report] EFI (disk3s1) <not mounted> : 210 MB Data2 (disk3s2) /Volumes/Data2 : 2.00 TB (1.25 TB free) ST31000528AS disk4 : (1 TB) (Rotational) [show SMART report] EFI (disk4s1) <not mounted> : 210 MB Backup (disk4s2) /Volumes/Backup : 999.86 GB (294.49 GB free) USB Information: ⓘ VIA Labs, Inc. USB3.0 Hub VIA Labs, Inc. USB3.0 Hub Lexar WorkflowSR2 Apple Inc. BRCM20702 Hub Apple Inc. Bluetooth USB Host Controller Apple Inc. FaceTime HD Camera (Built-in) Apple, Inc. Keyboard Hub Apple Inc. Apple Keyboard VIA Labs, Inc. USB2.0 Hub VIA Labs, Inc. USB2.0 Hub Wacom Co.,Ltd. Intuos5 touch S Apple Computer, Inc. Apple Cinema HD Display Thunderbolt Information: ⓘ Apple Inc. thunderbolt_bus Other World Computing ThunderBay 4 Gatekeeper: ⓘ Mac App Store and identified developers Kernel Extensions: ⓘ /Applications/Toast 11 Titanium/Spin Doctor.app [not loaded] com.hzsystems.terminus.driver (4 - 2015-06-08) [support] /Applications/Toast 11 Titanium/Toast Titanium.app [not loaded] com.roxio.BluRaySupport (1.1.6 - 2015-06-08) [support] /Applications/Utilities/DiskWarrior.app [not loaded] com.alsoft.Preview (5.0 - SDK 10.5 - 2015-12-10) [support] /Library/Application Support/HASP/kexts [not loaded] com.aladdin.kext.aksfridge (1.0.13274 - 2017-02-10) [support] /Library/Extensions [not loaded] com.Logitech.Control Center.HID Driver (3.9.3 - SDK 10.8 - 2017-02-09) [support] [not loaded] com.Logitech.Unifying.HID Driver (1.3.3 - SDK 10.8 - 2017-02-09) [support] [loaded] com.logitech.manager.kernel.driver (6.40.1 - SDK 10.11 - 2017-02-09) [support] [not loaded] com.olympus.CamBlockCommandsDeviceUP (3.2.0 - SDK 10.11 - 2017-02-09) [support] [not loaded] com.wacom.kext.ftdi (1.0 - SDK 10.10 - 2017-02-09) [support] /System/Library/Extensions [not loaded] com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.7 - 2017-02-10) [support] [not loaded] com.contourdesign.driver.shuttle (2.2 - 2017-02-10) [support] [not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.3.11-3 - SDK 10.9 - 2017-02-10) [support] [not loaded] jp.plentycom.driver.SteerMouse (4.1.3 - SDK 10.7 - 2017-02-10) [support] ~/Library/Services/ToastIt.service/Contents/MacOS [not loaded] com.roxio.TDIXController (2.0 - 2013-08-01) [support] Startup Items: ⓘ ProTec6: Path: /Library/StartupItems/ProTec6 ProTec6b: Path: /Library/StartupItems/ProTec6b Startup items no longer function in OS X Yosemite or later System Launch Agents: ⓘ [not loaded] 7 Apple tasks [loaded] 174 Apple tasks [running] 99 Apple tasks System Launch Daemons: ⓘ [not loaded] 41 Apple tasks [loaded] 168 Apple tasks [running] 102 Apple tasks Launch Agents: ⓘ [running] com.Logitech.Control Center.Daemon.plist (2016-09-10) [support] [not loaded] com.adobe.AAM.Updater-1.0.plist (2017-01-14) [support] [loaded] com.adobe.AdobeCreativeCloud.plist (2017-01-14) [support] [failed] com.brother.LOGINserver.plist (2012-09-04) [support] - /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver: Executable not found! [loaded] com.google.keystone.agent.plist (2017-02-10) [support] [loaded] com.hp.help.tocgenerator.plist (2010-09-10) [support] [running] com.logitech.manager.daemon.plist (2017-02-10) [support] [loaded] com.oracle.java.Java-Updater.plist (2017-02-10) [support] [running] com.wacom.wacomtablet.plist (2015-03-05) [support] [loaded] com.xrite.device.softwareupdate.plist (2014-03-10) [support] Launch Daemons: ⓘ [loaded] com.adobe.SwitchBoard.plist (2014-12-06) [support] [running] com.adobe.adobeupdatedaemon.plist (2017-01-14) [support] [running] com.adobe.agsservice.plist (2017-01-24) [support] [loaded] com.adobe.fpsaud.plist (2015-12-23) [support] [running] com.aladdin.aksusbd.plist (2012-04-24) [support] [running] com.aladdin.hasplmd.plist (2012-04-24) [support] [loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist (2013-10-29) [support] [loaded] com.apple.aelwriter.plist (2010-08-22) [running] com.atomicbird.macaroni.launchd.plist (2017-02-11) [support] [loaded] com.bombich.ccc.plist (2014-04-02) [support] [loaded] com.bombich.ccchelper.plist (2017-01-14) [support] [running] com.fitbit.fitbitd.plist (2012-02-16) [support] [loaded] com.google.keystone.daemon.plist (2017-01-23) [support] [loaded] com.microsoft.autoupdate.helper.plist (2017-02-09) [support] [loaded] com.olympus.AuthHelper2.helper.plist (2017-01-16) [support] [loaded] com.oracle.java.Helper-Tool.plist (2016-12-13) [support] [running] com.xrite.device.xrdd.plist (2013-10-22) [support] [running] net.decimus.synk.synkd.plist (2006-09-09) [support] User Launch Agents: ⓘ [loaded] com.adobe.AAM.Updater-1.0.plist (2017-01-14) [support] [loaded] com.adobe.ARM.[...].plist (2015-06-08) [support] [failed] com.akamai.single-user-client.plist (2012-08-27) [support] - ~/Applications/Akamai/netsession_mac: Executable not found! [failed] com.apple.CSConfigDotMacCert-@me.com-SharedServices.Agent.plist (2009-08-06) - /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framework/Versions/A/Support/CSConfigDotMacCert: Executable not found! [loaded] com.dxo.OpticsPro10LaunchAgent.plist (2015-11-24) [support] [loaded] com.pia.pia_manager.plist (2017-01-27) [running] ws.agile.1PasswordAgent.plist (2014-06-23) [support] Internet Plug-ins: ⓘ o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-16) [support] Google Earth Web Plug-in: 6.0 (2011-07-10) [support] OfficeLiveBrowserPlugin: 12.3.6 (2013-03-25) [support] AdobeExManDetect: AdobeExManDetect 1.1.0.0 - SDK 10.7 (2014-12-06) [support] WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 - SDK 10.9 (2015-03-05) [support] AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2017-01-14) [support] FlashPlayer-10.6: 24.0.0.194 - SDK 10.9 (2017-02-10) [support] Silverlight: 5.1.50428.0 - SDK 10.6 (2016-07-10) [support] QuickTime Plugin: 7.7.3 (2017-02-10) Flash Player: 24.0.0.194 - SDK 10.9 (2017-02-10) [support] googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [support] iPhotoPhotocast: 7.0 (2010-04-04) AdobePDFViewer: 9.5.5 (2013-05-20) [support] GarminGpsControl: 4.0.2.6 Beta - SDK 10.6 (2014-08-14) [support] JavaAppletPlugin: Java 8 Update 121 build 13 (2017-02-10) Check version User internet Plug-ins: ⓘ ZoomUsPlugIn: 4.0.21664.0117 - SDK 10.11 (2017-01-19) [support] WebEx: 1.0 (2011-01-28) [support] Safari Extensions: ⓘ 1Password - AgileBits - https://agilebits.com/onepassword (2016-12-21) AdBlock - BetaFish, Inc. - https://getadblock.com (2015-10-01) Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (2016-12-21) ExifExt - phriedrich - http://phriedrich.de (2015-09-02) Translate - SideTree.com - Apps for Mac and Web - http://SideTree.com/extensions.html#Translate (2016-01-29) 1-ClickWeather - TWCi - http://www.weather.com/ (2014-12-01) 3rd Party Preference Panes: ⓘ Akamai NetSession Preferences (2013-03-31) [support] Déjà Vu (2010-08-08) [support] Flash Player (2016-12-16) [support] Java (2017-02-10) [support] Logi Options Launcher (2017-02-10) [support] Macaroni (2010-08-08) [support] Secrets (2012-02-13) [support] SteerMouse (2012-07-10) [support] WacomTablet (2015-03-10) [support] Time Machine: ⓘ Skip System Files: NO Mobile backups: OFF Auto backup: YES Volumes being backed up: Macintosh HD: Disk size: 499.42 GB Disk used: 332.34 GB Destinations: Backup [Local] Total size: 999.86 GB Total number of backups: 67 Oldest backup: 10/10/16, 12:41 AM Last backup: 2/11/17, 8:32 AM Size of backup disk: Adequate Backup size 999.86 GB > (Disk used 332.34 GB X 3) Top Processes by CPU: ⓘ 3% WindowServer 2% fontd 1% kernel_task 0% com.apple.AmbientDisplayAgent 0% airportd Top Processes by Memory: ⓘ 1.61 GB kernel_task 688 MB mdworker(18) 328 MB mds_stores 262 MB iTunes 262 MB Mail Virtual Memory Information: ⓘ 25.98 GB Available RAM 20.16 GB Free RAM 6.02 GB Used RAM 5.81 GB Cached files 0 B Swap Used Diagnostics Information: ⓘ Feb 10, 2017, 03:32:03 PM /Library/Logs/DiagnosticReports/AdobeGCClient_2017-02-10-153203_[redacted].crash /Library/Application Support/Adobe/*/AdobeGCClient.app/Contents/MacOS/AdobeGCClient Feb 10, 2017, 03:25:55 PM Self test - passed Feb 10, 2017, 03:22:30 PM /Library/Logs/DiagnosticReports/WindowServer_2017-02-10-152230_[redacted].cpu_resource.diag [Details] /System/Library/PrivateFrameworks/SkyLight.framework/Resources/WindowServer Feb 9, 2017, 05:02:11 PM /Library/Logs/DiagnosticReports/AdobeGCClient_2017-02-09-170211_[redacted].crash Feb 9, 2017, 04:54:54 PM /Library/Logs/DiagnosticReports/WacomTabletDriver_2017-02-09-165454_[redacted].crash com.wacom.WacomTabletDriver - /Library/Application Support/Tablet/WacomTabletDriver.app/Contents/MacOS/WacomTabletDriver Quote Link to comment Share on other sites More sharing options...
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