czill Posted January 11, 2017 Share Posted January 11, 2017 Not to have a 32-bit version for Windows is poor, but I can somehow understand it. What is scandalous, is that it is nowhere written that the Windows version is for 64-bit only! I just discovered it when trying to install it on my 32-bit PC. Naturally after purchasing a software which I cannot use... Pathetic! :angry: :angry: :angry: P.S. I thought creating a 32-bit version was just like enabling another setting when compiling source files, wrong? Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted January 11, 2017 Staff Share Posted January 11, 2017 Czill, Welcome to the Serif Affinity forums There is one main page and one details page on our website for each application Designer and Photo. At the bottom of each main page is a hyperlink (to the details pages) called "View System Requirements" leading here for designer https://affinity.serif.com/designer/full-feature-list/#system-requirements and here for photo. https://affinity.serif.com/photo/full-feature-list/#system-requirements. Each system requirements section states the 64-bit requirement. Clearly you didn't see these, sorry. There will be no problem getting a refund if you send your order number and email address to affinityreturns@serif.com The software could be built for 32-bit target, but that doesn't mean it will work correctly. Our software is capable of loading multiple very large images, and it can require gigabytes of memory, which is not easy to manage in 32-bit software. There are other technical reasons also, but memory management is one of the biggest. PaulAffinity 1 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Mark Ingram Posted January 12, 2017 Share Posted January 12, 2017 I've moved your post into a new thread in the Questions & Feedback forum, as you had posted it in the Designer Beta on Windows forum. Quote Link to comment Share on other sites More sharing options...
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