kefesoj Posted December 19, 2016 Share Posted December 19, 2016 Hello, I'm new to Affinity software. Please advice how to proceed with the transfer of the license key to another computer, or a change in the Windows operating system. On December 15, 2016, I purchased your Affinity Photo v.1. I have a license key on one computer at the moment with Windows 7. I want to reinstall it on a laptop with Windows 10 and continue to use only this one license. Please advice how to proceed. Thank you. Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted December 19, 2016 Staff Share Posted December 19, 2016 Hi kefesoj, Welcome to Affinity Forums :) You can install, use and run for personal use, one copy of the Serif Software directly on each computer that you personally own or control. So if you own both computers are are the only user using the Affinity apps you can have they running on both computers. Please check this section - Digital orders | How many computers can I install a digital product on? - on this page for more details. Quote A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
kefesoj Posted December 19, 2016 Author Share Posted December 19, 2016 Hi kefesoj, Welcome to Affinity Forums :) You can install, use and run for personal use, one copy of the Serif Software directly on each computer that you personally own or control. So if you own both computers are are the only user using the Affinity apps you can have they running on both computers. Please check this section - Digital orders | How many computers can I install a digital product on? - on this page for more details. Thank you, I read the article. Just do not understand what is meant by 'each computer you personally that control ". :( Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted December 19, 2016 Staff Share Posted December 19, 2016 "Each computer that you personally control" is a fancy way of saying "your own computer", in other words: NOT on your home computer AND work computer, because work control that one... NOT your computer AND those belonging to family members who don't live with you, as those are their computers... But YES to your Windows desktops and Windows laptops (for your own use) if you own them and control what software goes onto them... OR Yes on one Windows computer for anyone to use. (where the word Windows and Mac are exchangeable) Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
romelpena Posted December 20, 2016 Share Posted December 20, 2016 Best regards, I request help from the forum because I must change computers and I do not know how to transfer the design program to the new computer, I hope you can receive help. Sincerely Romel Pena - thank you very much Quote Link to comment Share on other sites More sharing options...
robel Posted January 27, 2018 Share Posted January 27, 2018 Is there a way of transferring a license from Affinity Design to Affinity Photo? Because I bought Affinity Design by mistake. (Mac User) Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted January 28, 2018 Staff Share Posted January 28, 2018 Hi robel, Welcome to Affinity Forums No, you have to request a refund for Affinity Designer and then buy Affinity Photo from the Mac App Store. To request a refund click this link, sign in with you Apple ID then click Report a Problem button in front of the app you bought in the Apps section(on top). Alternatively click on the link Report a problem below the Affinity Designer item in the invoice Apple has sent to your e-mail. Quote A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
EducatedGamer Posted September 13, 2018 Share Posted September 13, 2018 Hi Im wondering how i can transfer my Affinity Designer to a new desktop??? Please help me. Quote Link to comment Share on other sites More sharing options...
IanSG Posted September 13, 2018 Share Posted September 13, 2018 You don't need to transfer anything - just install it on the new machine. Quote AP, AD & APub user, running Win10 Link to comment Share on other sites More sharing options...
Halahi Posted August 14, 2020 Share Posted August 14, 2020 Hi I'm wondering, can I transfer my Affinity Designer on Windows to Mac? Quote Link to comment Share on other sites More sharing options...
IanSG Posted August 14, 2020 Share Posted August 14, 2020 No - each platform (Windows, Mac & iPad) requires its own licence. Quote AP, AD & APub user, running Win10 Link to comment Share on other sites More sharing options...
Drizzle Posted March 31, 2023 Share Posted March 31, 2023 How do I transfer my affinity designer from my old iPad to my new iPad?? Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.