stephen may Posted December 13, 2016 Share Posted December 13, 2016 Hi I spent most of yesterday afternoon trying to download the latest AD and AP updates from the App Store. The App Store says the updates are available but when I try to update I just get the grey spinning wheel in the top left corner of the panel. The only reason the Apple geniuses could give, after endless chat, was that the updates are not compatible with my machine. I am on an iMac running Sierra 10.12.1. Any clues? Stephen Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted December 13, 2016 Staff Share Posted December 13, 2016 Hi Stephen, Have you tried to restart you system? Are you using any firewall or similar app like that may be blocking the connection? As a last resort you can always drag the applications from the Applications folder to the Trash, empty it and reinstall them again from the Mac App Store. The latest version will be installed. Quote A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
stephen may Posted December 13, 2016 Author Share Posted December 13, 2016 Hi Yes... I've restarted, reset, signed out, signed in to no avail. I spent ages chatting to Apple geniuses. I updated Sierra on November 24 with no probs. I'll try your method. Stephen Quote Link to comment Share on other sites More sharing options...
stephen may Posted December 13, 2016 Author Share Posted December 13, 2016 SOLVED!Hi MEBYou were correct there was a blockage.My error, a connection was blocked by Little Snitch.Thanks for the rethinkStephen Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted December 13, 2016 Staff Share Posted December 13, 2016 No worries :) You're welcome! Glad to know it 's all sorted out. Quote A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
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