Ernie W Posted December 8, 2016 Share Posted December 8, 2016 I bought Designer for Windows and have been using it for a while. But it is far from satisfactory. To go through all glitches should cause me lots of job. Just to name an example, the crop tool does not work. I have compared to Affinity Photo, which is totally superior. I'm seriously disappointed, and I want a refund or some kind of substantial compensation. Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted December 8, 2016 Staff Share Posted December 8, 2016 This should not be a problem, as explained in your order email receipt, simply email affinityreturns@serif.com with your order number within 14 days of purchase for a full refund. If it has been longer than 14 days then I am sure our team can sort something out, perhaps a swap for Photo. (Note to other readers. If you purchased the Mac version, refunds are through the Apple App Store) Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
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