atarashiidesu Posted December 4, 2016 Share Posted December 4, 2016 I ordered the book more than 2 weeks ago and have yet to receive anything. I contacted the company and was given a tracking number. UPS says a tracking number was generated but there is no product in their hands (to date). How do I ensure this product is actually shipping? Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted December 4, 2016 Staff Share Posted December 4, 2016 Please send details of your order details to affinityorders@serif.com querying the delay, as explained in you order confirmation. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Homegardentrees Posted December 4, 2016 Share Posted December 4, 2016 I ordered the book 2 weeks ago. On checking my account it still says" pending", although I received it within the 7 working days and I live in Canada! It is a beautiful book, beautifully presented and so full of information. I am impressed!! Thank you Affinity. Quote Link to comment Share on other sites More sharing options...
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