axel2078 Posted December 2, 2016 Share Posted December 2, 2016 I just installed Affinity Photo on my Mac and I was trying to download some of the sample images (the initial screen when you open the program), but I keep getting this error: "Download Error. Unable to download sample. The following error has occurred: The operation couldn’t be completed. Connection reset by peer" I know my internet connection is working because I can get to everything else just fine. Are these images still available for download or were they removed? Thanks. Quote Link to comment Share on other sites More sharing options...
axel2078 Posted December 2, 2016 Author Share Posted December 2, 2016 Here is a screen shot of what I'm referring to. Quote Link to comment Share on other sites More sharing options...
R C-R Posted December 3, 2016 Share Posted December 3, 2016 I had no problem downloading the Dreamers sample file just now, so I assume they are all still available. I do not know why you are getting that error. The only thing I can think of is it might be related to some firewall setting, either in the OS on your Mac or on a router/gateway or some such. Maybe check in System Preferences > Security & Privacy > Firewall > Firewall Options to see if something is blocking AP? Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
axel2078 Posted December 3, 2016 Author Share Posted December 3, 2016 I had no problem downloading the Dreamers sample file just now, so I assume they are all still available. I do not know why you are getting that error. The only thing I can think of is it might be related to some firewall setting, either in the OS on your Mac or on a router/gateway or some such. Maybe check in System Preferences > Security & Privacy > Firewall > Firewall Options to see if something is blocking AP? Thanks for the tip. In my case, it was because I was running some VPN software. Once I disconnected from it, I was able to download the images without an issue. Not sure why I couldn't do it while connected to a VPN unless the IP I was coming from was blocked, but at least it works now. Thanks! Quote Link to comment Share on other sites More sharing options...
R C-R Posted December 3, 2016 Share Posted December 3, 2016 Glad you figured it out & have shared the solution with us. I'm sure it will help someone else who runs into the same thing. :) Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
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