Can't access tear shape or heart shape

[Suzannewendie]

I am unable to access the tear shape or the heart shape all of a sudden. Just curious if this is a bug.

[retrograde]

It's working for me.

[Suzannewendie]

As you can see by my different posts I am losing a lot of functions within my program.  I am not sure what is going on over the last 6 weeks I am losing more and more features. At least some features seem to be corrected after each update. Thanks for letting me know that it isn't a bug. 

[Suzannewendie]

Callout elliptical just quit and can't be selected hopefully this and many other issues I am suddenly experiencing will help with updates. I had my ungroup unable to be selected as well and after update it is better.

[Andrew Tang]

There's currently a bug where if the menu pops below the top of the system dock, then the button becomes in accessible. This has been fixed for te next beta release.

[Suzannewendie]

Thanks for the info.  My inability to function with the ungroup was fixed in the last update. Alex is having me check out my set up in my system and we did a clean install of Sierra and reloaded Affinity. 

[A_B_C]

Well, that is good news …  :)

 

(I couldn’t reproduce the system dock issue though, even after moving the smart shapes icon in my toolbar all the way down.)

[A_B_C]

I am just wondering, Suzanne, have you ever tried to use the single tools that are accessible through View > Customise Tools …? That could be a temporary workaround. You could drag the missing shapes to your toolbar, until a definite solution is found …  :)

[Suzannewendie]

I didn't even think of that and it worked!!!  I had someone take a look at the set up on my computer as well. The way the computer has been set up since installing serif has worked well for the last year and a half. These new issues just came up since the update before this last one. The last update resolved everything except the pesky freeze on the move tool, but double clicking or exiting out of the program works for now. Last year I had random shapes that would appear within my program and that was a bizarre thing as well, but again one update and they were cleared. Now back to my drawings, I am very happy with such a simple solution. I work such long hours on my illustrations, that sometimes I forget to stop and take a look at the obvious solutions staring me in the face. Again, thanks!!!!!

[A_B_C]

I am happy that you can get on with your work, Suzanne …  :)

 

Cheers, Alex  :)

[Alfred]

I am just wondering, Suzanne, have you ever tried to use the single tools that are accessible through View > Customise Tools …? That could be a temporary workaround. You could drag the missing shapes to your toolbar, until a definite solution is found …  :)

 

That's a great workaround for Affinity Designer! In Affinity Photo (at least in the current Windows beta version) the individual Shape Tools are not available for toolbar customization. :(

[Patrick Connor]

As this is a Mac specific bug, that may not be the case though

[A_B_C]

So this is actually a bug? Wow, that’s a nasty one …  :o

[Patrick Connor]

Well, perhaps not a bug in our software, but the consequence is items at the bottom of the list near the bottom of the screen are visible but inaccessible if over the system dock.