meachp Posted November 12, 2016 Share Posted November 12, 2016 I'm trying to use the Topaz Remask plugin, and I get the error message: "Transparency is Locked. Please unclock the transparency". Note the incorrect spelling of unlock is yours not mine! Have searched Help and this forum but can't find anything. Philipwhand, HaroldBark, JosfhuaWhano and 1 other 4 Link to comment Share on other sites More sharing options...
AiDon Posted November 12, 2016 Share Posted November 12, 2016 That message is coming from ReMask not Affinity Photo. Both PC’s Win 11 x64 System with Intuos Pen & Touch PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM- GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 HP Pavilion - Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GBiPad (8th Gen) 2020 Link to comment Share on other sites More sharing options...
Herbert123 Posted November 12, 2016 Share Posted November 12, 2016 Topaz ReMask requires the layer to have transparency (or an alpha channel). Duplicate the layer, and try again. I am unsure whether it is required in Photo to specifically turn on transparency for a layer, though. You may also try to turn off the lock of the background layer. Link to comment Share on other sites More sharing options...
meachp Posted November 12, 2016 Author Share Posted November 12, 2016 That message is coming from ReMask not Affinity Photo. Ah, ok thanks. Link to comment Share on other sites More sharing options...
meachp Posted November 12, 2016 Author Share Posted November 12, 2016 Topaz ReMask requires the layer to have transparency (or an alpha channel). Duplicate the layer, and try again. I am unsure whether it is required in Photo to specifically turn on transparency for a layer, though. You may also try to turn off the lock of the background layer. Already tried all that to no avail, but thanks anyway. Link to comment Share on other sites More sharing options...
pioneer Posted November 12, 2016 Share Posted November 12, 2016 I posted the same question and was told that Remask 5 was not compatible with AP even with the mac version. However you can use remask 5 as a stand alone program. Hope that helps. John AMD Ryzen 7 5800 X. Nvidia GeForce RTX3060 64Gb Ram Affinity Designer/Photo/Publisher 2.5.5 for Windows • Windows 11 (23H2 build 22631 4112) Home Affinity Designer/Photo/Publisher 2.5.5 for iPad Pro 10.5 • iPad OS 17.6 Link to comment Share on other sites More sharing options...
meachp Posted November 12, 2016 Author Share Posted November 12, 2016 I posted the same question and was told that Remask 5 was not compatible with AP even with the mac version. However you can use remask 5 as a stand alone program. Hope that helps. John That explains it then. Thanks. Link to comment Share on other sites More sharing options...
Ian Lawrie Posted November 12, 2016 Share Posted November 12, 2016 Yes, you can use Remask 5 as a stand alone program, but that is not always a convenient way to proceed. Remask works perfectly well with Photo Plus and (I think) with various Adobe products. If there is a permanent barrier to invoking it from Affinity, that will be a fairly serious drawback for me. Link to comment Share on other sites More sharing options...
David Quail Posted December 31, 2016 Share Posted December 31, 2016 Same error here. I can confirm that Remask 5 works fine as a plugin with Photoshop CC, Paintshop Pro X9, and Serif Photoplus X8. Looks like Serif has to fix this. Asus ROG Strix G713 Notebook: AMD Ryzen 7 5800H 3.80 GHz with Radeon Vega Graphics | 32GB DDR4 3200mHz RAM Nvidia GeForce RTX 3060 Ti 8GB Gfx | 2x 2TB SSD NVMe PCIe M.2 3x4 | Windows 11 Version 23H2 Build 22623.870 Link to comment Share on other sites More sharing options...
HarpyG Posted February 2, 2017 Share Posted February 2, 2017 Testing Affinity again and straight away came up against this problem. If I cannot use ReMask as a plug-in then I cannot use Affinity. Closing Affinity for another 6 months and I'll try again, perhaps one day it will be a viable product. Link to comment Share on other sites More sharing options...
Staff Chris B Posted February 2, 2017 Staff Share Posted February 2, 2017 Hi guys, I'm sorry about all the frustration. This issue has been logged as I've seen it from numerous plugins. I hope we can get some movement on it soon enough. How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
JustGeorge Posted March 7, 2017 Share Posted March 7, 2017 Apparently this problem still needs to be resolved. ReMask 5 works for me in Zoner Photo Studio 18, PaintShop Pro x8, and Topaz's own photoFXlab, no transparency issues. Problem is with both JPEGs and TIFFs. As I've written in another forum, I have no talent or tablet for masking, the ReMask program makes me think I do! ;~) Hopefully this will be corrected soon. Link to comment Share on other sites More sharing options...
Recommended Posts