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Affinity Photo System Crash


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Hi

 

I just downloaded Affinity Photo Public Beta for Windows, and im running Windows 10 Pro x64!

So, when i double click to open the app, shows the Affinity's Photo splash screen and then the cursor freezes, my other monitor becomes half blue,

and the system hangs until i hard reset it with the reset button.

 

System info:

 

OS Name: Microsoft Windows 10 Pro Version 10.0.14393 Build 14393
Motherboard: Asus P8Z77-V LX2
Processor: Intel® Core i7-3770K CPU @ 3.50GHz,
BIOS Version/Date: American Megatrends Inc. 2501, 2/9/2014
RAM: 2 x 8GB DDR3 Geil Snapdragon PC3-12800 
Graphics: NVIDIA GeForce GTX 760 
Hard Disks: SSDs [ 2 x 180GB Kingston  SV300S37A120G | 1 x 80GB Intel SSDSA2M080G2GC ]
                   HDDs [ 1 x 120GB Fujitsu MHZ2120BH G2 | 1 x 240GB Hitachi HTS543225L9A300 | 1 x 80GB Seagate ST980811AS ]
Power Supply: Corsair 750Watts CX750M

System info:


 


OS Name: Microsoft Windows 10 Pro Version 10.0.14393 Build 14393

Motherboard: Asus P8Z77-V LX2

Processor: Intel® Core™ i7-3770K CPU @ 3.50GHz,

BIOS Version/Date: American Megatrends Inc. 2501, 2/9/2014

RAM: 2 x 8GB DDR3 Geil Snapdragon PC3-12800 

Graphics: NVIDIA GeForce GTX 760 

Hard Disks: SSDs [ 2 x 180GB Kingston  SV300S37A120G | 1 x 80GB Intel SSDSA2M080G2GC ]

                   HDDs [ 1 x 120GB Fujitsu MHZ2120BH G2 | 1 x 240GB Hitachi HTS543225L9A300 | 1 x 80GB Seagate ST980811AS ]

Power Supply: Corsair 750Watts CX750M

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What is your graphics card driver version?

 

 

Version 375.70

System info:


 


OS Name: Microsoft Windows 10 Pro Version 10.0.14393 Build 14393

Motherboard: Asus P8Z77-V LX2

Processor: Intel® Core™ i7-3770K CPU @ 3.50GHz,

BIOS Version/Date: American Megatrends Inc. 2501, 2/9/2014

RAM: 2 x 8GB DDR3 Geil Snapdragon PC3-12800 

Graphics: NVIDIA GeForce GTX 760 

Hard Disks: SSDs [ 2 x 180GB Kingston  SV300S37A120G | 1 x 80GB Intel SSDSA2M080G2GC ]

                   HDDs [ 1 x 120GB Fujitsu MHZ2120BH G2 | 1 x 240GB Hitachi HTS543225L9A300 | 1 x 80GB Seagate ST980811AS ]

Power Supply: Corsair 750Watts CX750M

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im experiencing this error while im trying to install Designer Public also

 

 

 

93PskYl.jpg

System info:


 


OS Name: Microsoft Windows 10 Pro Version 10.0.14393 Build 14393

Motherboard: Asus P8Z77-V LX2

Processor: Intel® Core™ i7-3770K CPU @ 3.50GHz,

BIOS Version/Date: American Megatrends Inc. 2501, 2/9/2014

RAM: 2 x 8GB DDR3 Geil Snapdragon PC3-12800 

Graphics: NVIDIA GeForce GTX 760 

Hard Disks: SSDs [ 2 x 180GB Kingston  SV300S37A120G | 1 x 80GB Intel SSDSA2M080G2GC ]

                   HDDs [ 1 x 120GB Fujitsu MHZ2120BH G2 | 1 x 240GB Hitachi HTS543225L9A300 | 1 x 80GB Seagate ST980811AS ]

Power Supply: Corsair 750Watts CX750M

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no! its empty

System info:


 


OS Name: Microsoft Windows 10 Pro Version 10.0.14393 Build 14393

Motherboard: Asus P8Z77-V LX2

Processor: Intel® Core™ i7-3770K CPU @ 3.50GHz,

BIOS Version/Date: American Megatrends Inc. 2501, 2/9/2014

RAM: 2 x 8GB DDR3 Geil Snapdragon PC3-12800 

Graphics: NVIDIA GeForce GTX 760 

Hard Disks: SSDs [ 2 x 180GB Kingston  SV300S37A120G | 1 x 80GB Intel SSDSA2M080G2GC ]

                   HDDs [ 1 x 120GB Fujitsu MHZ2120BH G2 | 1 x 240GB Hitachi HTS543225L9A300 | 1 x 80GB Seagate ST980811AS ]

Power Supply: Corsair 750Watts CX750M

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  • 3 weeks later...

I re downloaded affinity-photo-public-beta.exe and installed again.  No change,  same problem as before.
Seems that Photo.exe is experiencing a problem with the .net framework.
I tried compatibility mode, no joy.

Never had a problem with other apps since upgrading to Windows 10.  
Looks like I'll not be able to use Affinity Photo.

 

post-32290-0-43327700-1480539056_thumb.png
 

 

Fault bucket 129294771323, type 5

Event Name: CLR20r3
Response: Not available
Cab Id: 129315583971
 
Problem signature:
P1: Photo.exe
P2: 1.5.0.42
P3: 583df687
P4: PresentationCore
P5: 4.6.1586.0
P6: 575a214d
P7: 4048
P8: 1df
P9: System.InvalidOperationException
P10: 
 
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER37E5.tmp.WERInternalMetadata.xml
\\?\C:\Users\Steve\AppData\Local\Temp\WER4D04.tmp.appcompat.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4D72.tmp.dmp
\\?\C:\Users\Steve\AppData\Local\Temp\WER53CC.tmp.WERDataCollectionFailure.txt
 
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Photo.exe_b9ee5f5cdc515b78dadc13135a953a4aff613c5_f73e295f_cab_70b76482
 
Analysis symbol: 
Rechecking for solution: 0
Report Id: fcb7f267-a3ea-4cb0-81ea-af1f5569864c
Report Status: 8
Hashed bucket: f31a2cecf7b636b350657ad482463737

 

Faulting application name: Photo.exe, version: 1.5.0.42, time stamp: 0x583df687

Faulting module name: KERNELBASE.dll, version: 10.0.14393.321, time stamp: 0x57f4c4f0
Exception code: 0xe0434352
Fault offset: 0x0000000000017788
Faulting process id: 0x2ce0
Faulting application start time: 0x01d24b47e093f54a
Faulting application path: C:\Program Files\Affinity\Affinity Photo Public Beta\Photo.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 33d2d99a-b235-4dbd-9d08-811903805281
Faulting package full name: 
Faulting package-relative application ID: 

 

Application: Photo.exe

Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Runtime.InteropServices.COMException
 
Exception Info: System.InvalidOperationException
   at System.Windows.Media.Imaging.BitmapDecoder.SetupDecoderFromUriOrStream(System.Uri, System.IO.Stream, System.Windows.Media.Imaging.BitmapCacheOption, System.Guid ByRef, Boolean ByRef, System.IO.Stream ByRef, System.IO.UnmanagedMemoryStream ByRef, Microsoft.Win32.SafeHandles.SafeFileHandle ByRef)
   at System.Windows.Media.Imaging.BitmapDecoder.CreateFromUriOrStream(System.Uri, System.Uri, System.IO.Stream, System.Windows.Media.Imaging.BitmapCreateOptions, System.Windows.Media.Imaging.BitmapCacheOption, System.Net.Cache.RequestCachePolicy, Boolean)
   at System.Windows.Media.Imaging.BitmapImage.FinalizeCreation()
   at System.Windows.Media.Imaging.BitmapImage.EndInit()
   at Serif.Affinity.ResourceManager.GetImageSourceCore(System.String)
   at Serif.Affinity.ResourceManager.GetImageSource(System.String)
   at Serif.Affinity.UI.AboutDialog..ctor()
   at Serif.Affinity.Application.RunSingleInstance()
   at Photo.Application.Main(System.String[])
 
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