curumins Posted November 8, 2016 Share Posted November 8, 2016 Hi, I've finished some renders with C4d and saved in TIF format, when I try open them with AP for mac only see a transparent square background. Some help for that? Thank you Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted November 9, 2016 Staff Share Posted November 9, 2016 Hi curumins, Welcome to the forums. Can you provide a link to a sample file that this is happening with so we can take a look? Quote Link to comment Share on other sites More sharing options...
curumins Posted November 9, 2016 Author Share Posted November 9, 2016 Of course, in this link you can download: https://we.tl/3aRHGPCtDE Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted November 10, 2016 Staff Share Posted November 10, 2016 Thanks for the file, I can reproduce the issue on my system,I've passed it on to our developers to look into. Quote Link to comment Share on other sites More sharing options...
curumins Posted November 16, 2016 Author Share Posted November 16, 2016 No news? Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted November 16, 2016 Staff Share Posted November 16, 2016 Its now with the developers, no eta as to when it will be resolved. Quote Link to comment Share on other sites More sharing options...
Ablichter Posted November 16, 2016 Share Posted November 16, 2016 Hi, I've finished some renders with C4d and saved in TIF format, when I try open them with AP for mac only see a transparent square background. Some help for that? Thank you Hi curumins, this is not a valid TIF-Format. This file is in 32bit and also other missformations exist, see attachment. Quote regards, Ablichter Link to comment Share on other sites More sharing options...
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