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I installed the update 1.4.3 Affinity Photo and after Osx Sierra iMac number of C17K2BJZDNCR series, now Affinity Photo has an abnormal memory consumption, fails to save a simple image with 12Mb graphic file consists of five active levels, I can be exported with great difficulty. I reinstalled A Photo Osx and Sierra but things have not improved.

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Hi Lee, thanks you.

The screen displays a white screen with the tools pattern then move on to a normal window of Affinity Photo. The problem occurs with all of the PSD file in Lightroom 4 that I edit in AP. With El Captain did not happen.

Thanks you and sorry for my english

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Hi airmax,

 

It could be that the PSD files contain something that Affinity Photo is struggling with, it may be something that we don't support yet. Could you provide a Dropbox/Google Drive link to one of the files so I can take a look. If you don't want it to be share publicly you can send me a PM instead, once I've done testing with the file it will be deleted.

 

Regards

 

L

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It's a Private Message, through the forum, to send one click on my avatar, which will load my profile. Then just click the button to send me a message, don't forget to include the link a a sample file.

 

Regards

 

L

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