airmax Posted October 20, 2016 Share Posted October 20, 2016 I installed the update 1.4.3 Affinity Photo and after Osx Sierra iMac number of C17K2BJZDNCR series, now Affinity Photo has an abnormal memory consumption, fails to save a simple image with 12Mb graphic file consists of five active levels, I can be exported with great difficulty. I reinstalled A Photo Osx and Sierra but things have not improved. Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted October 21, 2016 Staff Share Posted October 21, 2016 Hi airmax, Welcome to the forums. Do you experience any on screen errors or crashes with Affinity Photo? Does it happen with every file that you work on? Quote Link to comment Share on other sites More sharing options...
airmax Posted October 24, 2016 Author Share Posted October 24, 2016 Hi Lee, thanks you. The screen displays a white screen with the tools pattern then move on to a normal window of Affinity Photo. The problem occurs with all of the PSD file in Lightroom 4 that I edit in AP. With El Captain did not happen. Thanks you and sorry for my english Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted October 24, 2016 Staff Share Posted October 24, 2016 Hi airmax, It could be that the PSD files contain something that Affinity Photo is struggling with, it may be something that we don't support yet. Could you provide a Dropbox/Google Drive link to one of the files so I can take a look. If you don't want it to be share publicly you can send me a PM instead, once I've done testing with the file it will be deleted. Regards L Quote Link to comment Share on other sites More sharing options...
airmax Posted October 24, 2016 Author Share Posted October 24, 2016 Hi Lee, sorry what's a PM ? Regards Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted October 24, 2016 Staff Share Posted October 24, 2016 It's a Private Message, through the forum, to send one click on my avatar, which will load my profile. Then just click the button to send me a message, don't forget to include the link a a sample file. Regards L Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.