LucidSurf Posted October 10, 2016 Share Posted October 10, 2016 Hello, I have been experiencing a problem with Affinity Photo adding an extreme amount of noise to a photo after developing a RAW image. I am using Affinity photo ver. 1.4.3 and a Mac with Sierra OS, camera is a Sony a6000 shooting RAW. It does not matter what the zoom level is on the photo in affinity, its just there, and I cant get rid of it even with the noise filter maxed out to extreme. Has anyone had this problem? Thanks Ryan Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted October 11, 2016 Staff Share Posted October 11, 2016 Hi Ryan, Welcome to the forums. Can you upload or PM me a link to your RAW file so I can take a look as Noise shouldn't be added to an image when developing. Regards L Quote Link to comment Share on other sites More sharing options...
LucidSurf Posted October 12, 2016 Author Share Posted October 12, 2016 Lee, Sent you an email. Quote Link to comment Share on other sites More sharing options...
LucidSurf Posted October 12, 2016 Author Share Posted October 12, 2016 Is there a way to get a faster answer to resolve the issue? No phone tech support, 2 days here on this forum, a PM sent and attempts on Facebook....no resolution. Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted October 12, 2016 Staff Share Posted October 12, 2016 I haven't received an email or PM with your file, do you have Dropbox or something similar to upload the file to and send me a link to download. Using a sample Sony a6000 .ARW I've compared Affinity Photo against others apps and can't see any noise being added once developed. The test file I used was shot at 400 ISO, the file you're having issues with, what ISO was it shot at? There's always going to be a potential delay to some of our replies on here and social media due to time difference and working hours. However we try when possible to reply as soon as possible. L Quote Link to comment Share on other sites More sharing options...
LucidSurf Posted October 12, 2016 Author Share Posted October 12, 2016 How perfect, this makes me look like a liar!! For the past 2 weeks this noise addition has been occurring. I went to screen record the event and it no longer happens. Attempted with 10 .arw files and the program works perfectly like it has before. Thought it might of been the computers processor, opened a few programs and Affinity still works fine. The PM I sent you was an email notification showing you responded. When I replied to that it showed your logo as if I was sending to you. Where it went?? Problem fixed itself!! Thanks Quote Link to comment Share on other sites More sharing options...
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