michaelbruin@hotmail.com Posted October 10, 2016 Share Posted October 10, 2016 I recently purchased a Canon 5D Mark IV. The Raw files will import into Affinity but it does not import an actual picture. It is all pink and I cannot do anything with it. It appears to be incompatible. Any idea when it will be? Photos will load the Raw files but cannot open or edit them. Canon does not yet have their software available. At this point the only thing that recognizes the Raw files is Lightroom. Any information would be helpful. They are CR2 files. Thanks, Mike Bruin Kor-Shachpa 1 Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted October 10, 2016 Staff Share Posted October 10, 2016 Hi Mike, Welcome to the forums. Not sure when we'll add support for the Canon 5D Mark IV as the RAW files has a new feature which is dual pixel and not many apps do properly support this feature. Apple may add support to it's RAW library before us, if this happens Affinity Photo can be switched over to use the Apple RAW within the Develop Persona. Regards L Quote Link to comment Share on other sites More sharing options...
David Shipman Posted October 31, 2016 Share Posted October 31, 2016 Im new to everything so this is no joke if it sounds to stupid to ask. What is a raw image? Whats different or unique or preferable or not about it? Also, do you accessible by phone or chat? Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted November 1, 2016 Staff Share Posted November 1, 2016 Hi David, Welcome to the forums. Raw files are the uncompressed, unprocessed files that the camera takes, not all camera can shoot in RAW, usually only DSLRs . Have a read of this article which explains some of the difference between RAW and JPEG. Hope this helps L Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted November 1, 2016 Staff Share Posted November 1, 2016 michaelbruin, From this beta list I think that support for the Canon 5D Mark IV will be added in Affinity Photo 1.5. Have you tried them in the current Beta? Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Staff MEB Posted November 1, 2016 Staff Share Posted November 1, 2016 Hi michaelbruin, Welcome to Affinity Forums :) You should change/edit your forum username to prevent receiving spam in your mail account. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
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