jamespratt Posted October 6, 2016 Share Posted October 6, 2016 According to your web site, when I purchase a copy of Affinity Designer 1.5 I should get a copy of Grade UI kit for free. I just purchased and downloaded Designer 1.5 today from the Apple Mac Store. When I start the software, it doesn't give me the option to download the UI kit. I click HELP/WELCOME and there is no option to download the UI kit. What is the deal? Quote Link to comment Share on other sites More sharing options...
Kaide Posted October 6, 2016 Share Posted October 6, 2016 Apparently same here. Quote It's all about money, not freedom, y'all, okay? Nothing to do with f____n' freedom. If you think you're free, try going somewhere without f_____g money, okay? -Bill Hicks Link to comment Share on other sites More sharing options...
Staff Lee D Posted October 6, 2016 Staff Share Posted October 6, 2016 Hi jamespratt, Welcome to the forums. What do see on the Welcome screen instead, can you provide a screenshot? Regards L Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted October 6, 2016 Staff Share Posted October 6, 2016 Hi jamespratt, Kaide, Welcome to Affinity Forums :) In the Welcome Screen, Grade UI Kit page (see screenshot below), click the download button in the middle of the screen. You will be redirected to a webpage which you should fill to get the link to the Grade UI Kit. Kaide 1 Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
jamespratt Posted October 6, 2016 Author Share Posted October 6, 2016 Hi jamespratt, Welcome to the forums. What do see on the Welcome screen instead, can you provide a screenshot? Regards L I have attached a screen shot to my original post. Quote Link to comment Share on other sites More sharing options...
jamespratt Posted October 6, 2016 Author Share Posted October 6, 2016 Hi jamespratt, Kaide, Welcome to Affinity Forums :) In the Welcome Screen, Grade UI Kit page (see screenshot below), click the download button in the middle of the screen. You will be redirected to a webpage which you should fill to get the link to the Grade UI Kit grade_ui_kit.jpg Yea, that would be nice if that download button would show up. Quote Link to comment Share on other sites More sharing options...
jamespratt Posted October 6, 2016 Author Share Posted October 6, 2016 Hi jamespratt, Welcome to the forums. What do see on the Welcome screen instead, can you provide a screenshot? Regards L How do I show a screen shot? I can't find a way to upload it. I included a screen shot as an attachment when I originally wrote the post but it doesn't show up for some reason. Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted October 6, 2016 Staff Share Posted October 6, 2016 Hi James, Click on the More Reply Options button, you then get an option to Attach Files. Quote Link to comment Share on other sites More sharing options...
jamespratt Posted October 6, 2016 Author Share Posted October 6, 2016 Hi jamespratt, Welcome to the forums. What do see on the Welcome screen instead, can you provide a screenshot? Regards L Quote Link to comment Share on other sites More sharing options...
Kaide Posted October 6, 2016 Share Posted October 6, 2016 Hi MEB, thank you! Got it working now. Quote It's all about money, not freedom, y'all, okay? Nothing to do with f____n' freedom. If you think you're free, try going somewhere without f_____g money, okay? -Bill Hicks Link to comment Share on other sites More sharing options...
jamespratt Posted October 6, 2016 Author Share Posted October 6, 2016 Well, the second time I started the program the link showed up. So good to go now. Thanks. Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted October 6, 2016 Staff Share Posted October 6, 2016 Glad it's all sorted, the same can happen it you aren't connected to the internet or if the app was being blocked from connecting to the internet. Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted October 6, 2016 Staff Share Posted October 6, 2016 Thanks for keeping us updated. Glad to know it's all sorted out. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
peterdanckwerts Posted October 6, 2016 Share Posted October 6, 2016 I have a slightly different problem. The UK App Store lists 1.5 as the latest version of Designer. I have version 1.4.3 but no upgrade is shown as available (just the Open button). Should I delete Designer and re-install? I imagine that it's just the App Store being flakey (again). Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted October 6, 2016 Staff Share Posted October 6, 2016 Hi peterdanckwerts, Welcome to Affinity Forums :) Isn't the update available from the Updates tab on the top of the Mac App Store app? If not you can try to log-out and log-in again from the App Store app or uninstall the program and install it again. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
daboo Posted October 6, 2016 Share Posted October 6, 2016 I'm having the issue where the link to download the Grade UI Kit being unavailable. I purchased Affinity Designer this morning through the App store. Here's what my Welcome screen looks like: Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted October 6, 2016 Staff Share Posted October 6, 2016 daboo, Welcome to the Serif Affinity forums. :) This can/will happen it you aren't connected to the internet or if the app was being blocked from connecting to the internet. The page you are not seeing is from a live stream, with a live link. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
daboo Posted October 6, 2016 Share Posted October 6, 2016 The network I was on was apparently blocking it. Once I logged into another network it worked as expected. Thanks for the quick response. Quote Link to comment Share on other sites More sharing options...
Nazario Posted October 6, 2016 Share Posted October 6, 2016 The link for me never came through and when i try to input my details again for it to resend the link it says I've already registered. Can someone provide me with the link? Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted October 6, 2016 Staff Share Posted October 6, 2016 We can check it for you tomorrow Nazario Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Staff MEB Posted October 6, 2016 Staff Share Posted October 6, 2016 Hi Nazario, Have you checked your Spam folder? Sometimes it may end there. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
Nazario Posted October 6, 2016 Share Posted October 6, 2016 Hi Nazario, Have you checked your Spam folder? Sometimes it may end there. Hi MEB, It seems it just took quite a while to come through. Affinity is on my whitelist so I was pretty sure it wasn't being blocked or going in spam. It took a good 10 minutes to come through though. Thanks for your quick response though :) Patrick Connor 1 Quote Link to comment Share on other sites More sharing options...
T_Y Posted October 26, 2016 Share Posted October 26, 2016 Hi jamespratt, Kaide, Welcome to Affinity Forums :) >>In the Welcome Screen, Grade UI Kit page (see screenshot below), click the download button in the middle of the screen. You will be redirected to a webpage which you should fill to get the link to the Grade UI Kit. << From the link on the Welcome screen I am taken to a screen prompting for name and email. When I hit submit, a message appears saying that this email address is already registered. Nothing more. No download button, nothing. grade_ui_kit.jpg Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted October 26, 2016 Staff Share Posted October 26, 2016 Hi T_Y, Please check my reply to your other thread here. Let me know if you haven't received the link. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
skafeu Posted November 23, 2016 Share Posted November 23, 2016 Hi everyone. It's my first post and i'm glad to be here, however i also feel sorry that my first post has to be a moaner. Okay, So i went through all posts in this thread and none of the solutions seems to work for me guys. I've bought AD for Windows via your website, installed properly and i have given all possible green lights for AD in my firewall/network settings. Any ideas? I've got one. WOuldn't it be easier for you guys at Serif to generate promotional codes for all early buy bonuses, based on purchase serial numbers? Nevertheless i could use a hand with this issue so all help will be gladly received Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.