aberesch Posted September 28, 2016 Share Posted September 28, 2016 Just requested my trial of Affinity Designer, got the email, clicked the link & downloaded the file. When I open the disk image & try to drag the trial program into my applications folder, I get that nice "The operation can’t be completed because one or more required items can’t be found. (Error code -43)" pop-up. Would love some help so I can start my trial! Thanks in advance. avinash90 1 Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted September 28, 2016 Staff Share Posted September 28, 2016 Hi aberesch, Welcome to Affinity Forums :) Seems like the DMG file is corrupted. Have you tried to download the Trial again and install from it? Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
aberesch Posted September 28, 2016 Author Share Posted September 28, 2016 Thanks! Looking forward to trying out the software. Yes, deleted from my computer & downloaded from the link again but received the same result. Hi aberesch, Welcome to Affinity Forums :) Seems like the DMG file is corrupted. Have you tried to download the Trial again and install from it? Quote Link to comment Share on other sites More sharing options...
Madame Posted September 29, 2016 Share Posted September 29, 2016 Is the (trial) programme your downloading for Mac or Windows? (Just a tought). Quote - Affinity Photo 2.3.0 - Affinity Designer 2.3.0 -Affinity Publisher 2.3.0 MacBook Pro 16 GB MacOS Sonoma 14.1.2 Link to comment Share on other sites More sharing options...
Staff MEB Posted September 29, 2016 Staff Share Posted September 29, 2016 @Madame, It's for Windows. My bad. There's no trial for Windows yet. @aberesch, What's the specs of your computer? Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
aberesch Posted September 29, 2016 Author Share Posted September 29, 2016 @Madame, It's for Windows. My bad. @aberesch, What's the specs of your computer? Maybe that's the issue. I'm on a Mac using Sierra. Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted September 29, 2016 Staff Share Posted September 29, 2016 Hi aberesch, The trial was updated recently and is compatible with macOS Sierra. Seems there's some issue specific to your system. This error message is from OS X file manager not Affinity. I'm still checking this. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
aberesch Posted November 9, 2016 Author Share Posted November 9, 2016 Never heard back about this, any idea how I can get my trial going @MEB? Quote Link to comment Share on other sites More sharing options...
mmathews Posted January 4, 2018 Share Posted January 4, 2018 I'm also having this same issue. Anyone know how it can be resolved? Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted January 4, 2018 Staff Share Posted January 4, 2018 Hi mmathews, Welcome to Affinity Forums What OS are you running? Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
mmathews Posted January 4, 2018 Share Posted January 4, 2018 Hello! I have Mac OS High Sierra, version 10.13.2 Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted January 4, 2018 Staff Share Posted January 4, 2018 Hi mmathews, I've just saw you other thread and replied there. Can you please try to re-download the trial (dmg) and install it again? Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
avinash90 Posted February 2, 2020 Share Posted February 2, 2020 You have to follow the process. Make the request my trial and get the email then download the dmg file through link but this is not working. can you you please help me out. Quote Link to comment Share on other sites More sharing options...
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