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[1.5.0.17] Crash: Switch to Pixel Persona then Ctrl + n


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Switching to the Pixel Persona and then holding " Control + n" for new file is crashing with "0x8004003".

 

Same if using the menu for creating a new file or adding a new layer ors tarting to paint.

System                                                              Notebook Lenovo P50

CPU: AMD Ryzen 3900x                              CPU: Intel i7-6700HQ

RAM: 64 GB                                                   RAM: 32 GB

GPU: RTX 3080 TI                                         GPU: NVIDIA Quadro M2000M 4 GB

SSD: Samsung 980 PRO 1 TB                       SSD: Samsung 850 Pro 500GB

OS: Windows 11 Edu x64                               OS: Windows 10 x64

TFT: 1 x Samsung C49RG94SSU                  TFT: 2 x Lenovo

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Hi af-user,

very strange. I tried it, but for me there are no problems.

Win10 HP i7 - AD (Win), AP (Win), APub (Win), AD (iPad), AP (iPad),
Affinity Photo for iPad Pro - the best app I ever had
excuse my bad English

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Hmm strange, I have it every time I use the Pixel Persona.

This is happening on my Windows 10.

Nvidia Drivers v372.70

System                                                              Notebook Lenovo P50

CPU: AMD Ryzen 3900x                              CPU: Intel i7-6700HQ

RAM: 64 GB                                                   RAM: 32 GB

GPU: RTX 3080 TI                                         GPU: NVIDIA Quadro M2000M 4 GB

SSD: Samsung 980 PRO 1 TB                       SSD: Samsung 850 Pro 500GB

OS: Windows 11 Edu x64                               OS: Windows 10 x64

TFT: 1 x Samsung C49RG94SSU                  TFT: 2 x Lenovo

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No such problems here. Try clearing your user data (by pressing the Ctrl key, keeping it held down while you launch the program and then pressing the 'Clear' button in the dialog that pops up).

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen)

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Clearing the user data fixed it, thx!

System                                                              Notebook Lenovo P50

CPU: AMD Ryzen 3900x                              CPU: Intel i7-6700HQ

RAM: 64 GB                                                   RAM: 32 GB

GPU: RTX 3080 TI                                         GPU: NVIDIA Quadro M2000M 4 GB

SSD: Samsung 980 PRO 1 TB                       SSD: Samsung 850 Pro 500GB

OS: Windows 11 Edu x64                               OS: Windows 10 x64

TFT: 1 x Samsung C49RG94SSU                  TFT: 2 x Lenovo

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I am the next days not able to have a look, but I sent already some of the crash reports and have a cooy of one report and I can try to get the files back from file history. If I can reproduce it I will let you know.

System                                                              Notebook Lenovo P50

CPU: AMD Ryzen 3900x                              CPU: Intel i7-6700HQ

RAM: 64 GB                                                   RAM: 32 GB

GPU: RTX 3080 TI                                         GPU: NVIDIA Quadro M2000M 4 GB

SSD: Samsung 980 PRO 1 TB                       SSD: Samsung 850 Pro 500GB

OS: Windows 11 Edu x64                               OS: Windows 10 x64

TFT: 1 x Samsung C49RG94SSU                  TFT: 2 x Lenovo

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Yes I can atleast confirm that it is happening if I change to the text styles tab and then switch to pixel persona and try do do something.

 

And it always jumps back to the Draw Persona if I create a new document. So it either makes no sence to have the buttons enabled if no document is open or it should not switch away if one has selected the Pixel Persona and then creates a new document?

System                                                              Notebook Lenovo P50

CPU: AMD Ryzen 3900x                              CPU: Intel i7-6700HQ

RAM: 64 GB                                                   RAM: 32 GB

GPU: RTX 3080 TI                                         GPU: NVIDIA Quadro M2000M 4 GB

SSD: Samsung 980 PRO 1 TB                       SSD: Samsung 850 Pro 500GB

OS: Windows 11 Edu x64                               OS: Windows 10 x64

TFT: 1 x Samsung C49RG94SSU                  TFT: 2 x Lenovo

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