Cannot install or update Win Designer Beta

[kingbeandip]

I have been unable to install or update the Windows Designer Beta on my home computer. I assumed this was a Windows problem, but after trying everything that I have done, I am no longer so sure.

 

The error is this: after I open the installer and select the setup language, I am prompted with the following message: "The system administrator has set policies that prevent this installation". I am running Windows 10 64-bit build 1607. The problem arose fairly recently, and I have been able to install updates for Designer previously.

 

Here are a list of things I have tried, not in this order (none of which worked):

• Uninstalling and reinstalling Designer
• Trying to install an older version of the beta
• Running the installer as an administrator
• Running the installer from the hidden administrator user account
• Turning off User Account Control
• Checking the installation policy for my user account
• Turning off anti-virus (Defender)
• Turning off my firewall (I'm pretty sure I tried this--but I will double check as soon as I can)
• Deleting all files I could find that relate to Designer (including Program Files, and AppData)
• Deleting all registry keys I could find that pertain to Designer
• Running CCleaner to remove registry errors
• Checking for Windows updates
• Running chkdsk
• Running SFC
• System restore to a point prior to the last time I updated Designer (I am baffled that this did not work)

Here are things that DO work:

• Installing or updating Designer on my work computer
• Installing a different program (including Corel PhotoStudio, FastStone, and a couple others)

I don't know what else can be done. I should mention that the Windows Installer logged some errors in the event log, but I cannot view them at this moment. When I looked them up previously, the error reports appeared to be unhelpfully generic.

 

Suggestions would be appreciated.

[dominik]

"The system administrator has set policies that prevent this installation"

 

Hello kingbeandip,

 

welcome to the forum. Since AD installs for most of us and even on your work computer I am with you that this has something to do with your specific computer.

 

In a way you are getting a hint. Who is the system administrator?

Do you perhaps a computer knowledgable friend who helped you set up your windows. Maybe this person set up a policy for good?

 

Another thought. The AD installation involves not only the program itself but also the installation of Microsoft's .NET framework (if I understand that correct). In other words, perhaps the error message does not refer to the installation of AD but to this component?

 

By all what you describe the problem seems to be a special combination of your Windows configuration and the way AD's way of installation.

 

Not much but perhaps a start  :)

 

d.

[gne]

Unable to download Windows beta onto Windows 10 PC. Have tried twice and let it run for over 2 hrs each time. I am able to download very large files quickly. What gives?

[kingbeandip]

Hello kingbeandip,

 

welcome to the forum. Since AD installs for most of us and even on your work computer I am with you that this has something to do with your specific computer.

 

In a way you are getting a hint. Who is the system administrator?

Do you perhaps a computer knowledgable friend who helped you set up your windows. Maybe this person set up a policy for good?

 

Another thought. The AD installation involves not only the program itself but also the installation of Microsoft's .NET framework (if I understand that correct). In other words, perhaps the error message does not refer to the installation of AD but to this component?

 

By all what you describe the problem seems to be a special combination of your Windows configuration and the way AD's way of installation.

 

Not much but perhaps a start  :)

 

d.

Thanks for the suggestion. I am the system administrator, and also the one who installed Windows. I am convinced that it has nothing to do with permissions because starting the installer from the hidden Administrator account didn't even work. I will try reinstalling .NET and see if that works.

 

As an aside, booting into safe mode didn't work either.

[bripriuk]

I had this a few years ago (not with Affinity). I found this which did the trick:

 

->Go to CONTROL PANEL.

->Click on SYSTEM AND SECURITY.

->Then you see a lot of options click on ADMINISTRATIVE TOOL.

->Go to LOCAL SECURITY POLICY.  

->Double click on LOCAL POLICY.

->Then their are three more options, open SECURITY OPTION.

->Now you see list of Polices and their Security Setting. Scroll down to User Account Control.

->Now Disable all User Account Control Security Settings.

 

HTH

 

Brian

[kingbeandip]

That is an awesome suggestion. I had no idea that existed, but alas, it did not work. It's okay, though. A more serious and urgent problem has come up with another program and I need to reinstall my OS. It's about time, anyway.

[dominik]

and I need to reinstall my OS.

 

Uh, oh, my feelings are with you  :o

 

But perhaps this is the best way to get rid of what many of us have done to our Windows  :)

 

Good luck!

 

d.

 

PS: let us know if this solved the problem.

[Bri-Toon]

If I were you, I would just ditch Windows 10. When I tried installing a physical Windows 7 package on 10, it said it detected malware and it wouldn't let me. I didn't buy that story. I had to reset factory settings, and now I'm back to 8, and I no longer trust Windows to have their updates turned on. And I think we all learned why.

[Mark Ingram]

I think Windows 10 is the best OS to go for, you'll be left behind by Microsoft and other vendors in the coming years if you don't upgrade.

[Bri-Toon]

Well the various problems I've been having with Windows over the years, I find that their older operating systems are ironically better and more secure, and it's not always necessary to upgrade to the latest and greatest. I won't get into all the details of why I left, but I basically just feel they are pushing way too much, and my system was practically hacked with an update I had previously set off. I think more people need to be alert in just how dangerous Window is today. It's all about tracking.