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jackamus

Cannot save

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I am trying to save a drawing but I get a message that says 'Failed to save document' It is asking me if it already exists and maked 'read only'?


Mac OS X El Capitan Version 10.11.6

AD version 1.6.0

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I am trying to save a drawing but I get a message that says 'Failed to save document' It is asking me if it already exists and maked 'read only'?

Further to my comment above, I cannot export this image in any format. I'm stuck until it is fixed. Reminds me of DP!


Mac OS X El Capitan Version 10.11.6

AD version 1.6.0

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Can you tell us what OS version you are on.  There is a know issue with OS prior to 10.7.5 where Sandboxing is broken that resulted in this behaviour.

 

Failing that, you will get this error message if you try to save over a Locked/Read only file, or try to create a file in a folder that you do not have write permissions for.


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Are you running the build from the app store or one of the beta builds?

 

If it's the app store it could be the same as https://forum.affinity.serif.com/index.php?/topic/1844-truble-for-saving-my-designs/

 From the Apps Store. I have saved other files ok but not these latest ones.


Mac OS X El Capitan Version 10.11.6

AD version 1.6.0

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Can you tell us what OS version you are on.  There is a know issue with OS prior to 10.7.5 where Sandboxing is broken that resulted in this behaviour.

 

Failing that, you will get this error message if you try to save over a Locked/Read only file, or try to create a file in a folder that you do not have write permissions for.

I'm running 10.9.5


Mac OS X El Capitan Version 10.11.6

AD version 1.6.0

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Can you tell us what OS version you are on.  There is a know issue with OS prior to 10.7.5 where Sandboxing is broken that resulted in this behaviour.

 

Failing that, you will get this error message if you try to save over a Locked/Read only file, or try to create a file in a folder that you do not have write permissions for.

I do not create locked or read only files unless this is somehow automatic.


Mac OS X El Capitan Version 10.11.6

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What if you start a new document? Can you save a brand new document to the Desktop?

Yes that worked OK.


Mac OS X El Capitan Version 10.11.6

AD version 1.6.0

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Can you tell us what OS version you are on.  There is a know issue with OS prior to 10.7.5 where Sandboxing is broken that resulted in this behaviour.

 

Failing that, you will get this error message if you try to save over a Locked/Read only file, or try to create a file in a folder that you do not have write permissions for.

Since I had this problem last time I have saved several different files without any problems. Today I cannot save this new file due to an 'Internal error'. See attached screen shot.

post-608-0-81969900-1417266859_thumb.png


Mac OS X El Capitan Version 10.11.6

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Hi Jackamus,

 

Can you do a Repair Disk Permissions and let us know if that does anything? You can do this by:

 

- Run up Disk Utility in Applications

- Select your hard drive on the left

- In the 'First Aid' tab, there should be a button to 'Repair Disk Permissions'

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Hi Andrew,

Having successfully saved the file to the Desktop I was then able to 'Copy and paste' the file into into a new folder. Since then I have had no problems. However I did the Repair Permissions action you suggested and was able to save the file direct to the required folder. I will monitor the situation with any new files I create.


Mac OS X El Capitan Version 10.11.6

AD version 1.6.0

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