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Please help!

 

I downloaded the trial, pretty much immediately knew I wanted the full version, and bought it.

 

My trial expired today, and now the full version won't open. Tried from the App Store, too. (I'm on an iMac running El Capitan, if that helps.)

 

I'm in the middle of a project and need the program to work.

 

I do love it, by the way.

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Hi tresjax,

Welcome to Affinity Forums :)

Drag the trial from the Applications folder to the trash and empty it. Make sure the Mac App Store version is located inside the root of the Applications folder (and not inside a subfolder).

Try to run Affinity again (you may need to restart the system if it still doesn't work).

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Hi tresjax,

Welcome to Affinity Forums :)

Drag the trial from the Applications folder to the trash and empty it. Make sure the Mac App Store version is located inside the root of the Applications folder (and not inside a subfolder).

Try to run Affinity again (you may need to restart the system if it still doesn't work).

Thanks! Trashing the trial did the trick, and I'm back up and running.

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