tresjax Posted August 3, 2016 Share Posted August 3, 2016 Please help! I downloaded the trial, pretty much immediately knew I wanted the full version, and bought it. My trial expired today, and now the full version won't open. Tried from the App Store, too. (I'm on an iMac running El Capitan, if that helps.) I'm in the middle of a project and need the program to work. I do love it, by the way. Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted August 3, 2016 Staff Share Posted August 3, 2016 Hi tresjax, Welcome to Affinity Forums :) Drag the trial from the Applications folder to the trash and empty it. Make sure the Mac App Store version is located inside the root of the Applications folder (and not inside a subfolder). Try to run Affinity again (you may need to restart the system if it still doesn't work). tresjax 1 Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
tresjax Posted August 4, 2016 Author Share Posted August 4, 2016 Hi tresjax, Welcome to Affinity Forums :) Drag the trial from the Applications folder to the trash and empty it. Make sure the Mac App Store version is located inside the root of the Applications folder (and not inside a subfolder). Try to run Affinity again (you may need to restart the system if it still doesn't work). Thanks! Trashing the trial did the trick, and I'm back up and running. Quote Link to comment Share on other sites More sharing options...
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