Jump to content

Recommended Posts

Posted (edited)

I have a document, and I have printed it before, but I have added additional layers. Now when I go to print it, Designer immediately crashes, and Apple's crash reporter comes up. This happens consistently over 10 times in a row. Its impossible to print now. I tried saving the document into a new file and deleting some unused layers. I tried restarting the Mac. Nothing works. The only way I can print is to take a screenshot and print that. It seems to be a major bug. 

Here is the crash log 

Crash.rtf

Edited by NathanC
Condensed crash report into text file.
  • 2 weeks later...
  • Staff
Posted

Welcome to the forums @gregohb & apologies for the late response,

To confirm, is this print dialog crash file specific or does it also occur when attempting to access the print menu from a new document? If it's not document specific, I'd recommend following the steps below to refresh the print drivers:
 
Open the MacOS System Settings > Printers and remove the printers listed here. Then, restart your Mac and download a fresh version of the printer drivers directly from the manufactures website. Reinstall the printer using these new drivers, then restart your Mac once again. 
 
Hopefully going forward this should allow you to access the print dialog within the app. 

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.