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Posted

Hello,

I have just downloaded Affinite Photo 2 in Trial version, I have never used AP before. However, right when I started it, I encountered a big issue with exporting images to any format.

I am attaching the source image, which I then expanded to full canvas and exported to JPG. From this I get an exported image that is all wrong. At the same time my AP canvas changes after the export and goes wrong too, I am attaching a screen.

I'm using the latest version of AF 2.6.2 (no updates available) on Windows 11 (26100.3775). Nvidia RTX 5070 Ti graphics card, current graphics drivers 576.02.

source.jpg

exported.jpg

screen.png

Posted

Go in to...

Edit > Settings > Performance

Switch off Hardware acceleration and restart the app

To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.

Posted

Hi @MrFiliper and welcome to the forums,

There is a known issue specific to the RTX 50 series cards and OpenCL, which is logged under AF-6025. As Carl mentions, disabling Hardware Acceleration should allow a successful JPEG export...

Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3
MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

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