Publisher : assets have disappeared

[malc_c]

I have just opened publish after updating to 2.6.2 and my custom assets have disappeared. I found 2 assets.propcol files :

one 300 mb in \Users\<user>\AppData\Roaming\Affinity\Common\2.0\user\  from back in February when publisher worked fine

the other

600Mb in (Users/<user>/affinity/common/2.0/user .

I have tried replacing the existing assets.propcol file (22Mb) with both of these and restarted publisher each time. In each case the assets.propcol file reverts back to 22Mb and I have none of my custom  assets available.

 

I attach the backup file I found from back in Feb which was when I probably last used Publisher with the assets present.

I use the exe installs downloaded from the affinity store if that helps.

 

Looking forward to a speedy response - it would be good if my existing assets file could be fixed:) Also perhaps there should be some prominent message advising to export assets to .assets file.

 

Thank you

assets.propcol_backup1

[walt.farrell]

It sounds like you had installed the MSI/EXE version of the application, and when you updated to 2.6.2 you mistakenly installed the MSIX version when you clicked on Download and were taken to the Affinity website to choose an installer to download. Only the MSIX version would create the Users/<user>/.affinity directory that you report having.

In that case, you will probably see two copies of Publisher 2 if you click the Windows Start menu and then click on All Apps in the upper-right of the dialog. You should uninstall the second one (right-click on it and you should have an uninstall option). Then run the other one, and when it says an update is available, click Download, and ensure you choose the MSI/EXE version. 

[malc_c]

Thanks for your help so far.

About a year ago I did accidentally do an update with the msi version rather than the msi/exe one but I uninstalled it almost immediately and did the correct version. As I say that was about a year ago, I have been using publisher since then with no problem, except this current loss of custom assets. 

What I don't understand is why if I rename the backup file to be the current assets.propcol file when publisher starts up it immediately replaces it with a 20mb file? Is it pulling that file from somewhere else? Should I be doing something else with backup file instead of making a copy and giving it the current name? 

The only two things that have happened since I used publisher with full set of custom assets are:

1. I opened designer once to look at doing logo design

2. Installed latest publisher update 2.6.2

I would like to recover my assets from the backup file rather than trying to recreate manually (they were created over a period of 3 or 4 years...) 

Thanks

[walt.farrell]

3 hours ago, malc_c said:

I would like to recover my assets from the backup file rather than trying to recreate manually (they were created over a period of 3 or 4 years...) 

First, ignore everything in \Users\<username>\.affinity as that is only for the MSIX version.

Your files are in \Users\<user>\AppData\Roaming\Affinity\Common\2.0\user\ or in backups you have made from it as that's where the MSI/EXE version stores its files.

[malc_c]

Thanks for the reply.

 

Yes I am ignoring the msix file location.

 

I am replacing the assets.propcol file in the common\2.0\user folder with the backup copy I have so that it is then approx 300mb.

i then start up publisher and the fie is reset to the 20mb version. Does this mean my backup copy is no good or is it something to do with publisher itself?

Cheers 

[walt.farrell]

It does sound like it might not be compatible. When was the backup copy made, and what version of Publisher were you using at that time?