Gherik Posted April 15 Posted April 15 After updating 2.6 the image layers are displayed incorrectly. When the image is zoomed out everything seems ok, after zooming in the image layers are displayed incorrectly. Rasterizing the layers did not help. The files were created before update. Quote
GarryP Posted April 15 Posted April 15 Welcome to the forums @Gherik It tool me a while to notice what I think you mean by “displayed incorrectly”. For example, the lines which make up the ‘cell door bars’ look thicker, and there’s less detail in the ‘shed’ to the side of it. When telling us that there’s a problem it’s best to be as specific as you can so they we don’t have to hunt for it or guess. You know exactly what you mean but, in many cases, it’s the first time we have seen what you are working on, and we might not know what you want to achieve, so it might be difficult for us to know what’s wrong. Off the top of my head I can’t think of what might be wrong as I don’t have enough information from your screen-grabs. I suspect that it could be something to do with the Blend Mode of the “Image.bmp” layer, or maybe an Effect or something on the layer which is the parent of the “Image.bmp” layer, but I’m just guessing. If you can share the document then someone should be able to figure out what’s happening. Quote
Gherik Posted April 18 Author Posted April 18 (edited) Thank you for answer. I'll try to be more precise. There are no Blend mode and additional affects. The problem repeats itself in many files and there are different effects of "incorrect display" of image layers. When the preview on the work table is zoomed out, everything seems ok. However, when I zoom in, the layers start to display incorrectly. Also exported files are incorrect. In the example I attached from the natural pencil sketch effect, ugly pixel outlines appear. In other images, the transparency of the layer is replaced with white. I went back to the previous version and everything is ok, so for sure its something wrong with the update. The problem appeared after updating to the latest version. There are no problems with pixel layers. Unfortunatelly I can not share with the files because of copyrights. Edited April 18 by Gherik Quote
GarryP Posted April 19 Posted April 19 This looks like one of those problems that could be easy to figure out if we could examine the document, but very difficult to diagnose without it because of the number of possibilities and interactions between layers. If you are okay sharing the document with Serif (in private) then you can request a dropbox link which you can upload the document to so that a member of staff can look at it. In the meantime, have you tried removing all of the layers except the “Image.bmp” layer and its parent layer(s)? If, after doing so, the problem is still extant then that should make the problem easier to diagnose as there are fewer ‘moving parts’. If, on the other hand, the problem goes away then that might also be useful information which you can use to narrow down the possibilities for where the root of problem might be. In other words, if you keep removing stuff until the problem goes away then the last thing you removed could have something to do with the problem. Quote
walt.farrell Posted April 19 Posted April 19 16 hours ago, Gherik said: Unfortunatelly I can not share with the files because of copyrights. It sounds like it is happening for you with many files. In that case, perhaps you could create a new file that does not have the copyright issues, confirm the problem also exists with that file, and share it publicly? Does this only happen when you're using .bmp files, or does it also happen with Image layers that are JPG, TIFF, or PNG? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
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