Affinity Photo 2 CRASHES on Open / New. (Up to date drivers. Hardware acceleration disabled.)

[nekohimeOnline]

Hello. I'm in the market of looking for a new photo editing app. I've installed Affinity Photo 2, launched it, and have attempted to open up a .png file.
The app crashed to desktop.
I then attempted to open another .png file.
The app crashed to desktop.
I then attempted to create a new file.
The app crashed to desktop.

Relevant Info
Version 2.6.2.3228 (Retail)
Operating System: Microsoft Windows 10 Pro (version 10.0.19045)
ID: release2nsb-x

What I Have Tried
1. Reinstalling the app.
2. Updating Graphics Drivers (Studio Driver, Version 572.83, NVIDIA GeForce RTX 4070 SUPER)
3. Disable Hardware Acceleration

Event Viewer Log

Application: Photo.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Runtime.InteropServices.SEHException
   at <Module>.Serif.Interop.Persona.UserInterface.DocumentRenderWindow.{ctor}(Serif.Interop.Persona.UserInterface.DocumentRenderWindow*, TabletContext*)
   at Serif.Interop.Persona.UserInterface.DocumentRenderControl.BuildWindowCore(System.Runtime.InteropServices.HandleRef)
   at System.Windows.Interop.HwndHost.BuildWindow(System.Runtime.InteropServices.HandleRef)
   at System.Windows.Interop.HwndHost.BuildOrReparentWindow()
   at System.Windows.Interop.HwndHost.OnSourceChanged(System.Object, System.Windows.SourceChangedEventArgs)
   at System.Windows.RoutedEventArgs.InvokeHandler(System.Delegate, System.Object)
   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(System.Object, System.Windows.RoutedEventArgs)
   at System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)
   at System.Windows.UIElement.RaiseEventImpl(System.Windows.DependencyObject, System.Windows.RoutedEventArgs)
   at System.Windows.PresentationSource.UpdateSourceOfElement(System.Windows.DependencyObject, System.Windows.DependencyObject, System.Windows.DependencyObject)
   at System.Windows.PresentationSource.OnVisualAncestorChanged(System.Windows.DependencyObject, System.Windows.Media.AncestorChangedEventArgs)
   at System.Windows.UIElement.OnVisualAncestorChanged(System.Object, System.Windows.Media.AncestorChangedEventArgs)
   at System.Windows.Media.Visual.ProcessAncestorChangedNotificationRecursive(System.Windows.DependencyObject, System.Windows.Media.AncestorChangedEventArgs)
   at System.Windows.Media.Visual.AddVisualChild(System.Windows.Media.Visual)
   at System.Windows.FrameworkElement.set_TemplateChild(System.Windows.UIElement)
   at System.Windows.Controls.ContentPresenter+UseContentTemplate.BuildVisualTree(System.Windows.FrameworkElement)
   at System.Windows.StyleHelper.ApplyTemplateContent(System.Windows.UncommonField`1<System.Collections.Specialized.HybridDictionary[]>, System.Windows.DependencyObject, System.Windows.FrameworkElementFactory, Int32, System.Collections.Specialized.HybridDictionary, System.Windows.FrameworkTemplate)
   at System.Windows.FrameworkTemplate.ApplyTemplateContent(System.Windows.UncommonField`1<System.Collections.Specialized.HybridDictionary[]>, System.Windows.FrameworkElement)
   at System.Windows.FrameworkElement.ApplyTemplate()
   at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size)
   at System.Windows.UIElement.Measure(System.Windows.Size)
   at System.Windows.Controls.Grid.MeasureCell(Int32, Boolean)
   at System.Windows.Controls.Grid.MeasureCellsGroup(Int32, System.Windows.Size, Boolean, Boolean, Boolean ByRef)
   at System.Windows.Controls.Grid.MeasureOverride(System.Windows.Size)
   at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size)
   at System.Windows.UIElement.Measure(System.Windows.Size)
   at System.Windows.Controls.Control.MeasureOverride(System.Windows.Size)
   at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size)
   at System.Windows.UIElement.Measure(System.Windows.Size)
   at System.Windows.Controls.Grid.MeasureOverride(System.Windows.Size)
   at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size)
   at System.Windows.UIElement.Measure(System.Windows.Size)
   at MS.Internal.Helper.MeasureElementWithSingleChild(System.Windows.UIElement, System.Windows.Size)
   at System.Windows.Controls.ContentPresenter.MeasureOverride(System.Windows.Size)
   at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size)
   at System.Windows.UIElement.Measure(System.Windows.Size)
   at System.Windows.ContextLayoutManager.UpdateLayout()
   at System.Windows.ContextLayoutManager.UpdateLayoutCallback(System.Object)
   at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
   at System.Windows.Media.MediaContext.RenderMessageHandlerCore(System.Object)
   at System.Windows.Media.MediaContext.RenderMessageHandler(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at Photo.Application.Main(System.String[])

Thank you for taking up my issue. This application seems really cool and I've like to give it a try.

[nekohimeOnline]

UPDATE:

So I've decided to mess around with my drivers some more. Although it WAS true that I was running the latest version for my drivers. There was a chance that my old drivers were still present.

SOLUTION (In my case):

Download the Nvida App
> Drivers
> Reinstall
> Custom Installation
> All Components
> Clean Installation Box Checked

This lead to the app working as intended. Maybe keep up for others? Maybe not? It might be helpful. Either way thank you for checking me out!

[walt.farrell]

Thanks for the added feedback, and welcome to the Affinity forums, @nekohimeOnline.

Performing a clean reinstall of the drivers is often a recommended approach, but I've never seen those steps documented for NVIDIA, so that's useful to know.