Desperate help request - not exporting some right pages

[Gianni Becattini]

Hi Guys,

I am releasing a book for print and am stuck on a very strange problem. Some (not all) right pages with images are wrongly exported. You can see the original afpub file and the produced pdf. The right page with the image is not exported. The problem does not exist for left pages or if I export as spreads.

I checked with the release and the beta versions, the problem is the same.

Could someone help me please? The Publisher wants to kill me...

REQ_CH0_Introduction.afpub REQ_CH0_Introduction.pdf

[walt.farrell]

There was a problem reported recently that sounds like this, when the "image" files are not actually images, but PSD or native Affinity files such as .afphoto. Actual image files (TIFF, JPG, probably PNG) should work properly. Or converting the file to non-Facing pages (but check the layout carefully after doing that). Or (I presume) reverting to 2.5.7 if you haven't already Saved your .afpub file using 2.6 which would probably make it unusable with 2.5.

As your sample uses a .afphoto "image" you may be experiencing that same problem, which is logged as AF-6599. I hope the Serif team will be able to figure this out soon.

[Gianni Becattini]

Thanks Walt,

It's really a big problem for me. My files are all in 2.6 now, and converting the whole book is a nightmare, almost impossible.

I will ask the publisher to postpone his plans, but I am really in trouble now...

I never expected a so blocking and catastrophic problem from Affinity. You know that I am a convinced supporter and how much I love it, but probably was right who said that this suite is not good for professional users.

Thanks anyway

 

[walt.farrell]

You could use Save As to create a copy of the document, and try changing it to non-Facing Pages. If it works, then you're good to go.

If it doesn't, then exporting your .afphoto files as JPG or TIFF, and replacing the .afphoto files in the document with their equivalent JPG/TIFF files using the Resource Manager should work.

I'm not aware of any other workarounds at this time, unfortunately.

[Gianni Becattini]

Unfortunately the first cannot work, because the pages have common elements. And the seconds... well there are about 350 images in trouble....!

Is it possible to minimize the keys required to export an image from Photo with a macro or something like that? The ideal would be just one key...

[Gianni Becattini]

Or a batch afphoto to jpg?

[Pauls]

another option to look into would be printing to PDF rather than exporting directly

[TineB]

 Using non-facing pages worked for me.

[walt.farrell]

2 hours ago, Gianni Becattini said:

Is it possible to minimize the keys required to export an image from Photo with a macro or something like that?

No.

2 hours ago, Gianni Becattini said:

Or a batch afphoto to jpg?

You could certainly do that. with File > New Batch Job. But you will still have to do the Replace action in Resource Manager one-by-one manually.

[Gianni Becattini]

1 hour ago, Pauls said:

another option to look into would be printing to PDF rather than exporting directly

This way it works, but probably there is less control on output?

[Gianni Becattini]

Batch processing could help.. but I am not able to use it, I added the files but the OK button remains grey...

[Gianni Becattini]

OK, I missed "Authorize"...

[Gianni Becattini]

I finished the conversion to TIFF... it was a heavy job. I wrote a claim to Affinity (specifying however that this Community did its best to help me).

The suggestion of using the batch function was helpful. Eventually, it was simpler to convert ALL the 600 images instead of trying to understand which interested the right page only.

Thanks to whom helped me.

[Bound by Beans]

The issue AF-6599 remains unresolved in the latest beta released today!

[Gianni Becattini]

They don't love customers...

[Gianni Becattini]

Any news? I need to send to print a new book but I am stuck on this!!!!!

Is it possible that I am alone with this problem which seems colossal and totally blocking?

How can the others go to print? Is there a workaround?

Thanks

[walt.farrell]

1 hour ago, Gianni Becattini said:

Any news? I need to send to print a new book but I am stuck on this!!!!!

Is it possible that I am alone with this problem which seems colossal and totally blocking?

How can the others go to print? Is there a workaround?

Thanks

You are not alone, but perhaps the other users are living with the workarounds mentioned above:

• of Exporting the embedded Affinity files to TIFF or JPG format, and replacing them in the .afpub with their TIFF/JPG equivalents, and then sending that to print.
• Or of Printing to PDF format locally, and sending that file instead of Exporting as PDF.
• Or of converting to non-Facing pages first, then Exporting.

[Gianni Becattini]

Hi Walt and thanks.

1 and 3 require about one week of intensive work in my case. Can you tell me something more about n.2?

[walt.farrell]

2 hours ago, Gianni Becattini said:

Can you tell me something more about n.2?

If you use File > Print, you should have an option in your Print dialog on a Mac to Print to PDF. I can't provide anything more than that, due to lack of experience doing that on a Mac.

[Alfred]

19 minutes ago, walt.farrell said:

If you use File > Print, you should have an option in your Print dialog on a Mac to Print to PDF. I can't provide anything more than that, due to lack of experience doing that on a Mac.

Mac User Guide: Save a document as a PDF on Mac

[Gianni Becattini]

Well, but how to have all the controls offered by the Export command? You cannot go to the typography with that... or am I missing something? 

[walt.farrell]

59 minutes ago, Gianni Becattini said:

You cannot go to the typography with that

Sorry, but I'm not sure what you mean by that.

[Gianni Becattini]

I mean that the typography asked me a lot of things, like the bleed, the color profile, the crop marks etc. As you know, I am not an expert and worked a lot, under their guide, to tune the export to obtain a file suitable for the production. All this lacks in the normal pdf driver, or at least I think so... Am I wrong?

For the last book I worked a lot, a complete week long, to replace the afphoto files with TIFF files. I am totally scared thinking that I must do it again for other two books... about 2,000 images...

I think that, if you are allowed to insert the afphoto files, Publisher should not block the export as it happens now.

[walt.farrell]

3 hours ago, Gianni Becattini said:

I think that, if you are allowed to insert the afphoto files, Publisher should not block the export as it happens now.

Of course it should not do that, and it is acknowledged as a bug. We just don't know when it will be fixed, so until then you need to use one of the workarounds.

What happens if you:

1. Save a copy of your .afpub file using File > Save As, and then
2. Go into File > Document Setup and on the Model tab uncheck Facing Pages

If you're lucky, but depending on exactly how you've setup your inner bleed and your alignment to the document spine, you may get a file that will work. Or at least one that won't take a lot of work to fixup so it works.

[Gianni Becattini]

Thanks also for your willing to give me a solution, but it cannot work. I have a lot of pictures across the spread (see the example below). If I unset the "Facing pages", the picture remains only on one page but doesn't appear on the other (or there is some way that I didn't understand?)