BallistiX09 Posted April 8 Posted April 8 (edited) I've just started using Affinity Photo and I'm running into an issue where if I've got a few different tabs open, after copying an image from one tab and switching to another, the main working view seems to show a corrupted version of the graphics which are there. This will then happen on every single open tab, and for some reason, the layers view on the right sometimes shows the actual image data no problem, but those previews will then also corrupt after being disabled and re-enabled again. I'd hoped this would have just been an issue with the last version but it's still happening after updating to the latest version. I'm on the latest Nvidia drivers (which I've tried reinstalling just in case), and on the latest Windows 11 update. Edited April 8 by BallistiX09 Quote
BallistiX09 Posted April 8 Author Posted April 8 Quick update, this also seems to happen when copy/pasting a selection of a rasterised layer within the same tab, except only the pasted part gets corrupted, not the entire view. When that pasted part is dragged around the view, the rest of the image then corrupts/disappears. Quote
carl123 Posted April 8 Posted April 8 In... Edit > Settings > Performance Switch off Hardware Acceleration (if enabled) BallistiX09 1 Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.
BallistiX09 Posted April 8 Author Posted April 8 4 minutes ago, carl123 said: In... Edit > Settings > Performance Switch off Hardware Acceleration (if enabled) Yeah that seems to have sorted it for now, thanks! Don't think I'd want to leave that permanently off though, can imagine that causing issues when working with bigger files or multiple layer effects Quote
carl123 Posted April 8 Posted April 8 1 hour ago, BallistiX09 said: Don't think I'd want to leave that permanently off though You can switch it back on, to retest it, whenever there is an... Hardware update to your PC Update to Windows Update to the Nvidia driver or an update to APhoto Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.
walt.farrell Posted April 8 Posted April 8 What kind of GPU do you have in your system, @BallistiX09? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
BallistiX09 Posted April 8 Author Posted April 8 10 minutes ago, walt.farrell said: What kind of GPU do you have in your system, @BallistiX09? I'm using an RTX 5070 Ti, and I'm on the 572.83 Nvidia driver currently Quote
walt.farrell Posted April 8 Posted April 8 35 minutes ago, BallistiX09 said: I'm using an RTX 5070 Ti, and I'm on the 572.83 Nvidia driver currently Thanks. There's an acknowledged issue with the 50xx GPUs and Affinity, logged as AF-6025. BallistiX09 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
BallistiX09 Posted April 8 Author Posted April 8 2 hours ago, walt.farrell said: Thanks. There's an acknowledged issue with the 50xx GPUs and Affinity, logged as AF-6025. Ahh right no problem, I'll keep an eye on that then, thanks for the info! Quote
walt.farrell Posted April 8 Posted April 8 9 minutes ago, BallistiX09 said: Ahh right no problem, I'll keep an eye on that then, thanks for the info! You're welcome. When it is resolved the Affinity Info Bot should post details in any of the topics with that tag, so all you should need to do is Follow any of them. I see that since my earlier post, someone from Serif has also tagged this topic, so the Follow you have setup for this one should be sufficient. BallistiX09 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
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