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Posted

Running on a MacBook Pro running a 2.4 ghz 8-core i9 Intel processor, 32gigs of RAM, Mac OS X Sequoia 15.4

I create a new HDR document from RAW files (Canon 1DX MKIII, 5 bracketed photos), I save the files to the desktop then select "Close All" from the File Menu in Affinity Photo v2.6.2, I then try and access from the "File" menu "New HDR Merge..."  but all the menu items are frozen, I then have to Quit Affinity Photo and then have to re-open it in order to process the next image.

Very frustrating when one has to process multiple (try 50+ Realestate photos) in a batch one at a time!

Great Application but...Any solutions out there?

Steve in Montreal Canada

  • Staff
Posted

Hi @Steve in Montreal welcome to the forums,

I'd initially suggest disabling 'Hardware Acceleration' under Edit -> Settings -> Performance and then restarting the app when prompted to see if this helps alleviate the freezes.

If the issue persists, could you see if the problem can be captured on a screen recording? I've linked our FAQ below for further instructions.

Many thanks

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