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Posted (edited)

I have been working on a series of images over the last 2 weeks with absolutely no issues, however today when I try and reopen the previously saved files Affinity reports the files are corrupted. This happens with both .afphoto and .png or ,jpg exported files. The original files are saved to my NAS drive and have had np issues previously.

Device name    Mushu
Processor    11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz   2.30 GHz
Installed RAM    32.0 GB (31.7 GB usable)
Device ID    73BAA0AD-DDB6-4E90-AB43-1083758181BD
Product ID    00330-80143-22438-AA070
System type    64-bit operating system, x64-based processor
Pen and touch    Pen support
Edition    Windows 10 Pro
Version    22H2
Installed on    ‎16/‎03/‎2021
OS build    19045.5608
Experience    Windows Feature Experience Pack 1000.19061.1000.0

I am hoping and praying I have not completely lost all my work.
 

affinity-photo-corrupted.png

affinity-photo-export-corrupted.png

affinity-photo-save-as.png

Just had anther odd error referring toa file beign created in version 1 which I know is not the case (screenshot attached_affinity-photo-open-legacy-document.png.8459dbb545b45b9f33a3a09dc882ddda.png

Edited by PhilH
additional error with screenshot
Posted

It is generally recommended that you only edit documents, and/or link to files/resources, which are stored on a local (permanently attached/available) drive.

If the software ‘loses’ the connection to the document at any time, for any reason, then that can cause big problems.

The document might be recoverable but no-one can try to do that without access to the document itself.

If you cannot (or don't want to) share the document in public here then you can request a dropbox link from a member of staff so they can look at it privately.

  • Staff
Posted

@PhilH I've sent you a DM with a Dropbox link to upload your .afphoto file.

Even though you haven't previously experienced any issues with loading/saving. We do recommend loading/saving to a local location, then when you've done editing and saved, the file can be moved to another location for storing.

Did you perhaps use V1 to create the files originally and then opened and save in V2 at some point?

Do they contain linked resources and if so how many and where are they stored?

Posted

Hi Lee

Thanks, I'll change my workflow as you suggest and work on locally stored files and just use the NAS for longer term storage.

The files definitely created in 2.6 there are no linked resources but I noticed some of the layers looked "odd" should have taken a screenshot, but of course I didn't!

I'll use the Dropbox link to send you some files, interestingly, in Windows file explorer I do see the image previews for some of the corrupted files.

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