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Posted

I have tried opening .DNG file which I shot on Iphone 16 pro is not opening in Affinity photo2.  I just bought the universal package and this issue disappoint me. It shows, file type not supported. If it is not fixed, I have to apply for refund.

image.thumb.png.ed72e3812db487c8727198b447893589.png

Posted
50 minutes ago, Deepan said:

I have tried opening .DNG file which I shot on Iphone 16 pro is not opening in Affinity photo2.  I just bought the universal package and this issue disappoint me. It shows, file type not supported. If it is not fixed, I have to apply for refund.

image.thumb.png.ed72e3812db487c8727198b447893589.png

Hmmm, could you upload a sample file here?

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Windows 10 / 11, Complete Suite Retail and Beta

  • 3 weeks later...
  • Staff
Posted

Hi @Deepan , apologies for the late response.

This is a known issue currently logged with the developers. IPhone 16 'ProRAW Max' .DNG files shot in the JPEG Lossless format will prompt this 'Not supported' error on import.

In your iPhone System Settings -> Camera -> Formats -> Pro Default if you change the 'ProRAW Format' to either JPEG-XL Lossless or Lossy, these should open as expected until this issue is resolved.

 

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