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Posted (edited)

I just bought a new computer and have been using it to create thumbnails for my videos as I always do. This computer is windows 11; and it is much more powerful than my last one. Problem is, well, see for yourself. 

Every image is not able to render correctly upon exporting with my default settings; dithered png. I haven't tried any other methods yet but that is the best way to get a picture which isn't too big for youtube and was what I was using before. I also tried non-dithered png as well- and played around with the other rendering settings and nada. In the end the only way I could get the image out was taking a snip of the affinity picture as shown in the third image. 

Help, please; I have no idea what to do.

3333led.png

noooo.png

april2025.png

 

Edit: Nevermind; I finally found the hardware acceleration turn off button and it worked; but why is turning off hardware acceleration so important, shouldn't it make things better- not worse?  

Edited by AugmentedOwl
fixed it.
Posted

My specs are as follows; all recently updated driver wise and a fresh windows install.

9950X3D CPU, 

96GB DDR5 Ram

5070ti (wanted 90, but you know how things are right now)

all being used on a PCIe gen 4 ssd. 

Posted

Hi @AugmentedOwl and welcome to the forums.

The HWA is used for the real-time display of adjustments, filters and effects. It is also used for a few internal calculations and for the UI. However, your hardware is already so fast that the HWA leads to bugs here.

In Affinity Photo there is a benchmark (Menu -> Help -> Benchmark) that you can run once with and once without HWA. 
I think that the test results will not differ significantly on your computer.

MAC mini M4 | MacOS Sequoia 15.5 | 16 GB RAM | 256 GB SSD 
AMD Ryzen 7 5700X | Sapphire Nitro+ RX 9060 XT 16 GB  | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.4351)

Windows 11 Pro on VMWare Virtual Machine (on Mac)
Affinity Suite V 2.6.3 & Beta 2.6 (latest)
Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF

No backup, no pity.

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