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Posted

Hey everyone.  I'm having a bit of an issue when I restart my computer and Affinity 2 is unable to load my studio settings and plugins and such.  Nothing strange going on other than that, but I can't figure out what is causing it.  Nothing in the event viewer, and it happens randomly, it seems.  Just wondering if anyone else has experienced this.  You all have a nice day.

  • Staff
Posted

Hi @tonyk11,

Can't say I've observed specific historical reports of this, but to confirm, is this just an intermittent issue with the app losing the local user data settings between restarts, and is all custom user preferences lost or just certain settings (E.G Assets, Brushes, Styles)? Could you also confirm if the app was installed via the MSIX or MSI/EXE installation method originally?

If access to the entire folder was lost, I would expect to see a Firewall communication error when the app is started, or everything, including the license data becoming lost and forcing a re-activation of the apps.

Thanks

 

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