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Posted

Hello,
I'm having a problem with all the products in the Affinity V2 suite: the option to Edit in Photo, Designer, or Publisher is grayed out regardless of the context!
Have you got an idea?
Thank you in advance for your expertise.

Posted

Do you have a document open when you try to use the “Edit in…” menu options?

If not, then you need to have a document open.

Which OS are you using?

If it’s Windows, were all of your Affinity applications installed using the same type of installer? E.g. All MSIX, or all MSI/EXE?

Are all of the “Edit in…” menu items disabled in all three applications or are some enabled in some applications?

Posted

Hello Gary
Yes, I always have a document open and I'm using the Windows version.
I'll check if it's the same type of installer...do you think that could be a factor?

  • Staff
Posted
16 minutes ago, Akkun said:

Hello Gary
Yes, I always have a document open and I'm using the Windows version.
I'll check if it's the same type of installer...do you think that could be a factor?

Hi Akkun,

Different installation versions would cause this issue if you are unsure if you have mismatched MSIX and MSIEXE versions I'd recommend uninstalling and reinstalling all apps using the same installer just to be sure.

Thanks
C

Please tag me using @ in your reply so I can be sure to respond ASAP.

Posted
14 hours ago, Akkun said:

Can you explain the differences between these installers? Thanks.

From the FAQ:

There's also information on the Download page for the applications, if you're downloading for Windows, that explains it.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4

Posted
29 minutes ago, Akkun said:

Is there a preferred installer?

MSIX is preferred, unless you're one of the users who needs to use the MSI/EXE, which only you will know.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4

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