How to delete an Account?

[Guest Arun Sarkar]

Hello :)

 

Greetings of the day!!!

 

Is it possible to delete an account from Affinity Forum?

 

If yes please let me know the procedure.

 

Thanks in advance

Arun

[TonyB]

Moderators can delete accounts. Would you like me to delete yours?

[Guest Arun Sarkar]

Moderators can delete accounts. Would you like me to delete yours?

Yes Yes!, please

 

Thanks a lot for your kind help.

 

Best regards

Arun

[Hellodesigners]

Hi 

Can you répète mine also?

 

Thank you

[gama]

Can you delete mine too? 

[walt.farrell]

1 hour ago, gama said:

Can you delete mine too? 

To have your forum account deleted you can email dataprotection@serif.com and tell them what you'd like done.

[Alfred]

46 minutes ago, FFrancois said:

Please delete mine too !

 

On 7/18/2020 at 12:18 AM, walt.farrell said:

To have your forum account deleted you can email dataprotection@serif.com and tell them what you'd like done.

 

[Patrick Connor]

@FFrancois

There is no way to delete your account by posting here because once your account is deleted so would the "proof" you requested it, and someone could then deny that they asked!

Our process is to email DataProtection@serif.com (from the same email address as your forum account) explaining whether you want your Affinity forum posts also deleting or simply anonymising (leaving them visible) when your account is deleted

[bodobe]

However, there should be an option in the (Account) settings to delete the account or request deletion. The required email address DataProtection@serif.com can only be obtained by specific request. Deleting an account is really not made easy here. Serif is always friendly and accommodating, but not a good example in this case.

[Patrick Connor]

These are standard off the shelf forums. I am an administrator and Data Protection Officer for Serif, so if there is an option for this I will turn it on but I don't think that there is. Being a friendly company doesn't always mean we can give people everything they want.

Because the forums are independent of our Affinity Store, the use of DataProtection@serif.com allows us to query what else the customer wants to be deleted. Finally we think it is good to have the email request because it's proof that the customer themselves made the conscious choice, as deleting posts and threads can be quite destructive to the readability of threads, so we also offer for the account to be anonymised instead.