PaulieT Posted February 26 Posted February 26 Hello, How do I uninstall 2.6 and revert to the previous version 2.5.x ? After upgrading to 2.6, double clicking on a TIFF file opens Affinity Photo, the "Loading 1 document" message appears on the upper right of the screen and that's all it does! The program freezes. If I do anything, I get a message on the upper left that says "Affinity Photo 2 (Not Responding)". When I click the "X" to close the program, a dialog box opens with the option to wait for the program to respond or exit the program. If I open Affinity Photo directly and navigate to the folder, the TIFF file opens perfectly. However, after Not opening files several times, while getting details for this message, Affinity Photo opens, but won't open any files, it always freezes. Sounds like a "Memory Leak"! I'll have to reboot my PC and try again. With the previous version, if I double clicked on a TIFF file (or any other image file) it opened in Affinity Photo just fine. This is how I always edit images. I'm using an Acer Nitro 17 with 16 GB RAM running Windows 11 and have an NVIDA GeForce RTX 4060 Laptop GPU with 8 GB RAM. Hardware acceleration is turned OFF and I did NOT load Machine Learning. I always have Hardware Acceleration turned OFF when using Affinity Photo. So, until you get 2.6 fixed, I want to go back to the previous version. Paul So, I rebooted my PC, open Affinity Photo, opened the TIFF file. No problem! I turned the image B&W, adjusted contrast, Saved the image as a JPG. Then I realized I forgot to add my Watermark, so I added my watermark and everything disappeared. All my updates were lost! I want the the previous version reinstated at once, or I will take legal action! Paul Westerwälder, mopperle and Ron P. 3 Quote
MikeTO Posted February 27 Posted February 27 You can install the previous version at any time from the Serif website. https://store.serif.com/update/windows/designer/2/#previous-versions https://store.serif.com/update/windows/photo/2/#previous-versions https://store.serif.com/update/windows/publisher/2/#previous-versions jstudley 1 Quote Download a free PDF manual for Affinity Publisher 2.6 Download a quick reference chart for Affinity's Special Characters Affinity 2.6 for macOS Sequoia 15.5, MacBook Pro (M4 Pro) and iPad Air (M2)
PaulieT Posted February 27 Author Posted February 27 Thanks MikeTO, I downloaded 2.5.7 and I'm able to work with photos again. Regards, Paul Quote
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