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Posted

When I use affinity V2.6  (include   photo, designer,publisher) export to pdf file, The app crashed. (mac os 15.3.1 )

After switching to V2.5.7, export to pdf.  It's normal.

But V2.5.7 can't open V2.6's files.

Posted

Hi @sisemao and welcome to the forums,

This sounds as though it could be a known bug in 2.6.0 when exporting to PDF...

Could you upload a screenshot of the Character panel with the Language tab expanded so we can confirm if this is the known bug or a different issue? If it is the same issue, there are a few workarounds while we wait for the bug to be fixed...

image.png.6181b92ea3e1b077cd63f4856a44f1e8.png

Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3
MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

Posted

Hi @sisemao,

Thanks for the screenshot...

Could you upload your document so we can take a look at what is causing the crash...

Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3
MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

Posted

Hi @sisemao,

Many thanks for the file, that helps a lot...

This is a known regression in 2.6.0, but if you try the following you should be able to export your documents to PDF.

  1. Go to SelectSelect ObjectFrame Text to select all Frame text in your document
  2. In the Character panel, change the Spelling Language from Unknown [zh-Hans-US] to None
  3. If your document only contains Artistic Text and no Frame Text, go to SelectSelect ObjectArt Text followed by LayerConvert to Text Frame
  4. In the Character panel, change the Spelling Language from Unknown [zh-Hans-US] to None
  5. If your document contains no text, add a Frame Text object, type a character and change the Spelling Language from Unknown [zh-Hans-US] to None

Note: In Step 5, if needed you can move the text frame off the page so it's not visible or make the character the same colour as the background.

I've updated the text in the attached version of your file, which should now export without the crash, but let us know if the above works for your other documents.

Updated File

真固试剂盒标签 v2.afpub

Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3
MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

Posted

Hi @sisemao,

That's no problem at all, I'm glad that works for you...

Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3
MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

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